I need Help

Website URL

(please specify the URL of the site on which you are experiencing the problem)

Directory Status

Unable to determine directory status

An error occurred while trying to check the directory of your website.

Directory htdocs

Directory Exists unknown
Index File unknown

(please share the FULL error message you see, if applicable)

Other Information

(other information and details relevant to your question)

There seems to be an issue going around. Id leave it a couple of hours and try again

3 Likes

OK it fixed it self

Some persistent issue with default file manager. I’d suggest you use FTP Online | The best web client for FTP for the time being or something like FileZilla.

For the record, please be vary careful when using FTP clients provided by 3rd parties. You never know if they are storing your credentials or making a copy of your files!

The online file manager linked to in the client area, and FTP clients like WinSCP and FileZilla are trusted and recommended, other tools should be used at your own risk

7 Likes

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