# I have issues, my website is not coming up. Please check and rectify for me **URL:** \ **Category:** Hosting Support\ **Created:** [January 10, 2024, 4:27pm UTC](https://forum.infinityfree.com/t/i-have-issues-my-website-is-not-coming-up-please-check-and-rectify-for-me/88529 "2024-01-10T16:27:36Z")\ **Posts on this page:** 1\ **Showing post:** 4
**Author:** ![ChrisPAR](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/chrispar/32/8743_2.png) [@ChrisPAR](https://forum.infinityfree.com/u/ChrisPAR)\ **Post date:** [January 10, 2024, 4:40pm UTC](https://forum.infinityfree.com/t/i-have-issues-my-website-is-not-coming-up-please-check-and-rectify-for-me/88529/4 "2024-01-10T16:40:40Z")
Do you see the hosting account for that domain in your client area? Is the domain present in the “Domains” list? If the hosting account and folder containing the files of your website is intact, adding it again to the hosting account should be all you need (if this was the domain you had signed up with, you may have to change directories from `htdocs` to `appeal-supportcentre.000.pe/htdocs`). If not, check your “Deleted Accounts” section. If your account is present there, then it was likely deleted for inactivity: > [@Can a deleted account be recovered?](https://forum.infinityfree.com/t/can-a-deleted-account-be-recovered/50301): > > InfinityFree automatically deletes accounts if they have been suspended or deactivated for some time. Accounts may be deactivated for inactivity, because you requested it yourself, or because of abuse. Is your account deleted? If you think your account may be deleted, please check your client area first. If your account is listed there, either active or suspended, it’s not deleted. If your account is suspended, no data has been deleted from your account. In those cases you can either have your… --- _[View the full topic](https://forum.infinityfree.com/t/i-have-issues-my-website-is-not-coming-up-please-check-and-rectify-for-me/88529)._