Free website … http://kdp.great-site.net/ Was trying to upload small changes to my website when my FTP showed errors. After many attempts I accessed Control Panel and successfully deleted everything in order to re-upload all via Control Panel. It would not allow me. So now my entire website is not…

It may be due to this. Note that removing your domain will almost never solve the issue. Clearing your cache is a much better solution. [image] Hosting Platform Outage System Issues Hosting Platform Outage At this time, the hosting platform core is experiencin…

My domain wasn’t deleted, just the files. And now I can’t re-upload them either through Control Panel or FTP. Now how would MY cache solve that?

Well you said “deleted everything”, but you did not specify what “everything” is. By “everything”, I thought you meant the files and the domain. In any case, the link above is still the anwser.

[image] anon43512368: What’s next for me? What would you like to be next for you? Just saying that you’re having trouble uploading files without any details doesn’t really tell us what we can do for you. So can you please clearly state: What do you want to get to now? What have you tried …

Where do I start if I can’t show you screenshots? My subdomain kdp.great-site.net exists and my account is “Active”. I deleted everything that was in the folder /htdocs (where everything was). My website builder (Mobirise) has an in-built FTP uploader which has ALWAYS worked like a dream, uploadi…

Perhaps try what I said. The error message is clear, the password is wrong. Sometimes things can get messed up, so just reset the password as I described below, and that should re-sync everything on the server side of things. [image] Greenreader9: Reset the password for this account (NOT your m…

I did the exact same thing - Thought there was a virus or something causing my webpage to not load. After deleting just the files on the FTP side, I tried logging back in to re-upload the files and now I can not connect in to the FTP site. I am getting a “Login authentication failed”. Tried several …

[image] anon74222862: “Login authentication failed” Are you using the password under “FTP” in the client area? Remember that the FTP and account passwords are different. This could also be the cause of the partial outage (Liked below): [image] Hosting Platform Outage S…

Yes - all three of my passwords are the same - I can “unhide” the Account Details , the File Manager (FTP) and the MySQL passwords and they are all the same. Here is a FileZilla log of the error: Status: Resolving address of ftpupload.net Status: Connecting to 185.27.134.11:21… Status: C…

Its connecting, but your password is wrong. Reset the password for this account (NOT your main account) with the “Edit Account” button in the client area. After that, wait 10minutes for it to sync, then try again.

I deleted my website to reload ... what now?

Hosting Support

Greenreader9 November 28, 2021, 2:43pm 2

It may be due to this. Note that removing your domain will almost never solve the issue. Clearing your cache is a much better solution.