# I can't open my website and only see error messaage

**URL:** <https://forum.infinityfree.com/t/i-cant-open-my-website-and-only-see-error-messaage/85411>\
**Category:** Hosting Support\
**Created:** [October 31, 2023, 12:36am UTC](https://forum.infinityfree.com/t/i-cant-open-my-website-and-only-see-error-messaage/85411 "2023-10-31T00:36:58Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![Greenreader9](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/greenreader9/32/22847_2.png) [@Greenreader9](https://forum.infinityfree.com/u/Greenreader9)\
**Post date:** [October 31, 2023, 1:18am UTC](https://forum.infinityfree.com/t/i-cant-open-my-website-and-only-see-error-messaage/85411/2 "2023-10-31T01:18:38Z")

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Probably this:

> [@502 Bad Gateway errors and FTP Unavailable](https://forum.infinityfree.com/t/502-bad-gateway-errors-and-ftp-unavailable/85387):
>
> 502 Bad Gateway errors and FTP Unavailable Which components are affected by this issue With the information shared so far, the issues appear to exist on these hosting volumes/IP addresses: Hosting Volume vol17\_1 / Website IP 185.27.134.33. Hosting Volume vol18\_1 / Website IP 185.27.134.55. Hosting Volume vol18\_2 / Website IP 185.27.134.57. What issues may you see If your website is on one of these IP addresses, you may see the following errors: 502 Bad Gateway 421 Home directory not availab…

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