I can't login/connect to the FTP Client

[MichealGuy]

epiz_32260309

(please specify the website or account you are asking about)

I can’t login/connect to the FTP Client

(please share the FULL error message you see)

|Status:|Connecting to 185.27.134.11:21…|Preformatted text
|—|—|
|Status:|Connection established, waiting for welcome message…|
|Status:|Initializing TLS…|
|Status:|TLS connection established.|
|Command:|USER epiz_32260309|
|Response:|331 User epiz_32260309 OK. Password required|
|Command:|PASS ************|
|Response:|421 Home directory not available - aborting|
|Error:|Could not connect to server|

(other information and details relevant to your question)

[Greenreader9]

Please refer to:

I can't access my file manager

Please try this: After setting the new password, login to the control panel once to ensure FTP access is enabled. After that, you can attempt to reconnect to FTP with the new password. Because the system is designed in such a way that when changing the pass or when creating an account, FTP is not allowed unless the control panel is first visited. @amee.k @david2508 If everything is fine with that, then it is possible that some maintenance work is currently being carried out on the file ser…

[KangJL]

@MichealGuy

|Response:|421 Home directory not available - aborting|

Please delete this hosting account and create a new one