# I can't log in to the control panel **URL:** \ **Category:** Hosting Support\ **Created:** [July 7, 2022, 12:56pm UTC](https://forum.infinityfree.com/t/i-cant-log-in-to-the-control-panel/63621 "2022-07-07T12:56:38Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![anon29949504](https://forum.infinityfree.com/letter_avatar/anon29949504/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon29949504](https://forum.infinityfree.com/u/anon29949504)\ **Post date:** [July 7, 2022, 12:56pm UTC](https://forum.infinityfree.com/t/i-cant-log-in-to-the-control-panel/63621/1 "2022-07-07T12:56:38Z")
I am in mainland China, and I cannot access the control panel. Once I go in, it will report ‘the website does not exist’ and the browser is the edge browser. ---
**Author:** ![Greenreader9](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/greenreader9/32/22847_2.png) [@Greenreader9](https://forum.infinityfree.com/u/Greenreader9)\ **Post date:** [July 7, 2022, 1:05pm UTC](https://forum.infinityfree.com/t/i-cant-log-in-to-the-control-panel/63621/2 "2022-07-07T13:05:22Z")
Screenshot? And I am assuming this happens after you click the “Control Panel” button on the client area? ---
**Author:** ![anon29949504](https://forum.infinityfree.com/letter_avatar/anon29949504/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon29949504](https://forum.infinityfree.com/u/anon29949504)\ **Post date:** [July 7, 2022, 1:47pm UTC](https://forum.infinityfree.com/t/i-cant-log-in-to-the-control-panel/63621/3 "2022-07-07T13:47:44Z")
额，对 ---
**Author:** ![anon29949504](https://forum.infinityfree.com/letter_avatar/anon29949504/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon29949504](https://forum.infinityfree.com/u/anon29949504)\ **Post date:** [July 7, 2022, 1:49pm UTC](https://forum.infinityfree.com/t/i-cant-log-in-to-the-control-panel/63621/4 "2022-07-07T13:49:54Z")
ah yes. ---
**Author:** ![Greenreader9](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/greenreader9/32/22847_2.png) [@Greenreader9](https://forum.infinityfree.com/u/Greenreader9)\ **Post date:** [July 7, 2022, 2:08pm UTC](https://forum.infinityfree.com/t/i-cant-log-in-to-the-control-panel/63621/5 "2022-07-07T14:08:22Z")
Screenshot? ---
**Author:** ![anon29949504](https://forum.infinityfree.com/letter_avatar/anon29949504/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon29949504](https://forum.infinityfree.com/u/anon29949504)\ **Post date:** [July 8, 2022, 12:39am UTC](https://forum.infinityfree.com/t/i-cant-log-in-to-the-control-panel/63621/6 "2022-07-08T00:39:50Z")
![QQ截图20220708083914](https://forum-cdn.infinityfree.net/original/3X/3/2/325f3b51def95b6fed14d09c7872ae6d22f81771.png) ---
**Author:** ![anon29949504](https://forum.infinityfree.com/letter_avatar/anon29949504/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon29949504](https://forum.infinityfree.com/u/anon29949504)\ **Post date:** [July 8, 2022, 12:40am UTC](https://forum.infinityfree.com/t/i-cant-log-in-to-the-control-panel/63621/7 "2022-07-08T00:40:27Z")
ok. ---
**Author:** ![KangJL](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/kangjl/32/12130_2.png) [@KangJL](https://forum.infinityfree.com/u/KangJL)\ **Post date:** [July 8, 2022, 4:00am UTC](https://forum.infinityfree.com/t/i-cant-log-in-to-the-control-panel/63621/8 "2022-07-08T04:00:41Z")
Can you try accessing via vpn? ---
**Author:** ![anon29949504](https://forum.infinityfree.com/letter_avatar/anon29949504/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon29949504](https://forum.infinityfree.com/u/anon29949504)\ **Post date:** [July 8, 2022, 6:45am UTC](https://forum.infinityfree.com/t/i-cant-log-in-to-the-control-panel/63621/9 "2022-07-08T06:45:31Z")
I tried it, 1 hour / 60 yuan, but the speed is too slow, the price is too expensive: 1 hour / 974 yuan, uh, is there any free vpn that can let me [白嫖]? ---
**Author:** ![anon29949504](https://forum.infinityfree.com/letter_avatar/anon29949504/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon29949504](https://forum.infinityfree.com/u/anon29949504)\ **Post date:** [July 8, 2022, 8:13am UTC](https://forum.infinityfree.com/t/i-cant-log-in-to-the-control-panel/63621/10 "2022-07-08T08:13:46Z")
Our country does not allow ---
**Author:** ![KangJL](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/kangjl/32/12130_2.png) [@KangJL](https://forum.infinityfree.com/u/KangJL)\ **Post date:** [July 8, 2022, 8:14am UTC](https://forum.infinityfree.com/t/i-cant-log-in-to-the-control-panel/63621/11 "2022-07-08T08:14:20Z")
Looks like a connection issue on your end (china firewall perhaps) Even with a vpn, you are likely still blocked from accessing the control panel ---
**Author:** ![anon29949504](https://forum.infinityfree.com/letter_avatar/anon29949504/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon29949504](https://forum.infinityfree.com/u/anon29949504)\ **Post date:** [July 8, 2022, 9:52am UTC](https://forum.infinityfree.com/t/i-cant-log-in-to-the-control-panel/63621/13 "2022-07-08T09:52:52Z")
Then what should I do? ---
**Author:** ![anon29949504](https://forum.infinityfree.com/letter_avatar/anon29949504/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon29949504](https://forum.infinityfree.com/u/anon29949504)\ **Post date:** [July 8, 2022, 10:17am UTC](https://forum.infinityfree.com/t/i-cant-log-in-to-the-control-panel/63621/14 "2022-07-08T10:17:39Z")
In fact, it doesn’t matter if I can access the control panel, the main thing is that I want to change php, and my php can’t be used ---
**Author:** ![KangJL](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/kangjl/32/12130_2.png) [@KangJL](https://forum.infinityfree.com/u/KangJL)\ **Post date:** [July 8, 2022, 11:39am UTC](https://forum.infinityfree.com/t/i-cant-log-in-to-the-control-panel/63621/15 "2022-07-08T11:39:30Z")
> [@anon29949504](#): > > I want to change php, Can you access your php files via ftp? ---
**Author:** ![Greenreader9](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/greenreader9/32/22847_2.png) [@Greenreader9](https://forum.infinityfree.com/u/Greenreader9)\ **Post date:** [July 8, 2022, 1:26pm UTC](https://forum.infinityfree.com/t/i-cant-log-in-to-the-control-panel/63621/16 "2022-07-08T13:26:12Z")
It may not work, but you can try [cpanel.42web.io](http://cpanel.42web.io). Use the username and password located in the client area for your account. ---
**Author:** ![anon29949504](https://forum.infinityfree.com/letter_avatar/anon29949504/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon29949504](https://forum.infinityfree.com/u/anon29949504)\ **Post date:** [July 9, 2022, 2:47am UTC](https://forum.infinityfree.com/t/i-cant-log-in-to-the-control-panel/63621/17 "2022-07-09T02:47:41Z")
yes, but it doesn’t seem to be able to handle php files ![QQ截图20220709104650](https://forum-cdn.infinityfree.net/original/3X/4/6/4611ec632e79144af36154cee8497273bf1513e1.png) ---
**Author:** ![Admin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/admin/32/36437_2.png) [@Admin](https://forum.infinityfree.com/u/Admin)\ **Post date:** [July 9, 2022, 11:31am UTC](https://forum.infinityfree.com/t/i-cant-log-in-to-the-control-panel/63621/18 "2022-07-09T11:31:07Z")
HTTP ERROR 500 means the server is able to handle PHP files, but that the PHP code you’ve supplied is crashing. Please see this article for more information: > [@Http error 500](https://forum.infinityfree.com/t/http-error-500/49352): > > When trying to access your website, you may see a page which returns the status code “500”. In Google Chrome, you’ll see a page with the error code HTTP ERROR 500. There are typically two reasons which can cause this error: The PHP code has crashed. The .htaccess file contains invalid rules. Here are some things you can try to debug and fix this. Fixing crashing PHP code A HTTP ERROR 500 simply tells you that the PHP code has crashed, but gives no information as to why it has crashed. Gett… If you’re having trouble enabling errors through the control panel, you can also do it by hand by adding a line `php_flag display_errors 1` to the .htaccess file of your website. > [@How to set custom .htaccess rules](https://forum.infinityfree.com/t/how-to-set-custom-htaccess-rules/49350): > > .htaccess rules are a powerful way to control how your website behaves. It can be used to set pretty URLs, define error pages, restrict access and more. There are plenty of guides available to teach you everything that can be done with .htaccess. This article can’t explain everything you can do with .htaccess rules, but it does explain how you can add them. Create the .htaccess file in your htdocs directory Every domain name on your account has a htdocs directory. Your first domain is attached… ---
**Author:** ![Grassie](https://forum.infinityfree.com/letter_avatar/grassie/32/5_5575768a8748004e209b776fc1b2916d.png) [@Grassie](https://forum.infinityfree.com/u/Grassie)\ **Post date:** [July 10, 2022, 3:09pm UTC](https://forum.infinityfree.com/t/i-cant-log-in-to-the-control-panel/63621/20 "2022-07-10T15:09:11Z")
你好，我也是中国大陆用户。 现在已经确认panel不能够直接使用，需要翻墙。 (Translation: Hello, I am a user from China Mainland, too. It is confirmed that the panel cannot be directly accessed in China. You may need to switch to another location. ) ---
**Author:** ![Grassie](https://forum.infinityfree.com/letter_avatar/grassie/32/5_5575768a8748004e209b776fc1b2916d.png) [@Grassie](https://forum.infinityfree.com/u/Grassie)\ **Post date:** [July 10, 2022, 3:10pm UTC](https://forum.infinityfree.com/t/i-cant-log-in-to-the-control-panel/63621/21 "2022-07-10T15:10:53Z")
虽然panel不能访问，但是网站没有问题，只是会慢一点，建议使用Cloudflare DNS。 (Translation: The panel cannot be accessed in China directly but the website is fine ( a little bit slow). I recommend you to use Cloudflare DNS, it may helps. ) ---
**Author:** ![Grassie](https://forum.infinityfree.com/letter_avatar/grassie/32/5_5575768a8748004e209b776fc1b2916d.png) [@Grassie](https://forum.infinityfree.com/u/Grassie)\ **Post date:** [July 11, 2022, 1:01am UTC](https://forum.infinityfree.com/t/i-cant-log-in-to-the-control-panel/63621/22 "2022-07-11T01:01:05Z")
对于这个问题，唯一的解决方法是翻墙。 (Translation: The only solution is to use VPN or proxy. ) [Next page](https://forum.infinityfree.com/t/i-cant-log-in-to-the-control-panel/63621.md?page=2)