# I can't find the CNAME record

**URL:** <https://forum.infinityfree.com/t/i-cant-find-the-cname-record/84583>\
**Category:** Hosting Support\
**Created:** [October 17, 2023, 5:39am UTC](https://forum.infinityfree.com/t/i-cant-find-the-cname-record/84583 "2023-10-17T05:39:20Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![abduo10s](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/abduo10s/32/41871_2.png) [@abduo10s](https://forum.infinityfree.com/u/abduo10s)\
**Post date:** [October 17, 2023, 5:39am UTC](https://forum.infinityfree.com/t/i-cant-find-the-cname-record/84583/1 "2023-10-17T05:39:20Z")

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Hello

I do not find the CNAME in my control panel and I do not know how to enter the SSL certificates

A picture of my control panel

 ![image](https://infinityfree-forum-uploads.s3.dualstack.eu-central-1.amazonaws.com/original/3X/f/9/f9aae611b210b8bb74a8954f845b92fb21624dd8.png)

An image of the control panel in the video  
video link ([https://youtu.be/B59aD1adfG8?si=4e5GN-zqvdj8JRvh&t=55](https://youtu.be/B59aD1adfG8?si=4e5GN-zqvdj8JRvh&t=55))

I’m sorry  
But I cannot post more than one picture. I have put a link to the video for you

### Website URL

[http://moraltope.great-site.net/](http://moraltope.great-site.net/)

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<div class="post-metadata">

**Author:** ![anon66445467](https://forum.infinityfree.com/letter_avatar/anon66445467/32/6_22734026db12803ebb3e059622ac3534.png) [@anon66445467](https://forum.infinityfree.com/u/anon66445467)\
**Post date:** [October 17, 2023, 6:54am UTC](https://forum.infinityfree.com/t/i-cant-find-the-cname-record/84583/2 "2023-10-17T06:54:02Z")

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I am having the same issue

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<div class="post-metadata">

**Author:** ![anon50163844](https://forum.infinityfree.com/letter_avatar/anon50163844/32/6_22734026db12803ebb3e059622ac3534.png) [@anon50163844](https://forum.infinityfree.com/u/anon50163844)\
**Post date:** [October 17, 2023, 7:38am UTC](https://forum.infinityfree.com/t/i-cant-find-the-cname-record/84583/3 "2023-10-17T07:38:26Z")

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> [@CNAME section missing from the control panel](https://forum.infinityfree.com/t/cname-section-missing-from-the-control-panel/84260):
>
> Website URL [explorenow.infinityfreeapp.com](http://explorenow.infinityfreeapp.com)Error Message CName Record not found under the Advance settings Other Information I added a CName before, I think its called “www”, not sure if that is what causes the option to disappear… I tried exploring the InfinityFree dashboard and the control panel (cron jobs, domain types, SSL/TLS, IP Blocker, MX Entry, SPF Records, Addon Domains, Sub Domains, Aliases (Parked Domain), but I don’t see the interface like the Records CName interface, o…

This was pinned before, but cname feature is currently broken and it’s being fixed.

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**Author:** ![system](https://infinityfree-forum-uploads.s3.dualstack.eu-central-1.amazonaws.com/original/3X/b/0/b024fd3fa88bae093c9576e55c2c94e33f890206.svg) [@system](https://forum.infinityfree.com/u/system)\
**Post date:** [October 24, 2023, 7:39am UTC](https://forum.infinityfree.com/t/i-cant-find-the-cname-record/84583/4 "2023-10-24T07:39:15Z")

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Closed on October 24, 2023, 7:39am UTC

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