# I can't access my File Manager and not able to troubleshoot WordPress **URL:** \ **Category:** Hosting Support\ **Created:** [November 4, 2022, 5:23am UTC](https://forum.infinityfree.com/t/i-cant-access-my-file-manager-and-not-able-to-troubleshoot-wordpress/67963 "2022-11-04T05:23:02Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![anon89614091](https://forum.infinityfree.com/letter_avatar/anon89614091/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon89614091](https://forum.infinityfree.com/u/anon89614091)\ **Post date:** [November 4, 2022, 5:23am UTC](https://forum.infinityfree.com/t/i-cant-access-my-file-manager-and-not-able-to-troubleshoot-wordpress/67963/1 "2022-11-04T05:23:02Z")
username: epiz\_32921544 website: [http://firebrixs.com/](http://firebrixs.com/) I am new here and just hosted my website through Infinity Free, however I keep getting multiple errors when I try to access the website or wordpress admin panel. I tried to troubleshoot by going in to the File Manager however I seem to be having issues in that end as well. Would highly appreciate if anyone can help me regarding this. I have included screenshots below. > **[image-2022-11-04-105127751 hosted at ImgBB](https://ibb.co/FgvrfyH)** > > Image image-2022-11-04-105127751 hosted in ImgBB ---
**Author:** ![KangJL](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/kangjl/32/12130_2.png) [@KangJL](https://forum.infinityfree.com/u/KangJL)\ **Post date:** [November 4, 2022, 6:08am UTC](https://forum.infinityfree.com/t/i-cant-access-my-file-manager-and-not-able-to-troubleshoot-wordpress/67963/2 "2022-11-04T06:08:27Z")
Read this > [@There has been a critical error on this website](https://forum.infinityfree.com/t/there-has-been-a-critical-error-on-this-website/67901/2): > > These should help I think the critical error was caused by WP update to 6.1 ---
**Author:** ![anon89614091](https://forum.infinityfree.com/letter_avatar/anon89614091/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon89614091](https://forum.infinityfree.com/u/anon89614091)\ **Post date:** [November 4, 2022, 9:46am UTC](https://forum.infinityfree.com/t/i-cant-access-my-file-manager-and-not-able-to-troubleshoot-wordpress/67963/3 "2022-11-04T09:46:09Z")
Thank you so much for the reply KangJL I followed your link and managed to manually update to the latest version of WordPress. Also was able to access the Admin Panel as well. However when I go into the website I get “ **Apache is functioning normally** ” error. Any idea what I do here? ![image](https://forum-cdn.infinityfree.net/original/3X/4/f/4fc0fae909576cbb2a577ad957df7de699819794.png) ---
**Author:** ![KangJL](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/kangjl/32/12130_2.png) [@KangJL](https://forum.infinityfree.com/u/KangJL)\ **Post date:** [November 4, 2022, 9:48am UTC](https://forum.infinityfree.com/t/i-cant-access-my-file-manager-and-not-able-to-troubleshoot-wordpress/67963/4 "2022-11-04T09:48:04Z")
This is what I see ![image](https://forum-cdn.infinityfree.net/original/3X/7/5/7562a966df4aa473eccdfb85c3f409bd0e07174e.png) Can you clear the browser cache? ---
**Author:** ![anon89614091](https://forum.infinityfree.com/letter_avatar/anon89614091/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon89614091](https://forum.infinityfree.com/u/anon89614091)\ **Post date:** [November 4, 2022, 10:39am UTC](https://forum.infinityfree.com/t/i-cant-access-my-file-manager-and-not-able-to-troubleshoot-wordpress/67963/5 "2022-11-04T10:39:04Z")
Thank you so much. I cleared my cache earlier but got the same message. Weirdly enough it works now 😅 Just one more thing, I want to login to WordPress from their website as opposed to going through Softaculous \> wp-admin. Where can I get that username and password ? ---
**Author:** ![wackyblackie](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/wackyblackie/32/43350_2.png) [@wackyblackie](https://forum.infinityfree.com/u/wackyblackie)\ **Post date:** [November 4, 2022, 10:41am UTC](https://forum.infinityfree.com/t/i-cant-access-my-file-manager-and-not-able-to-troubleshoot-wordpress/67963/6 "2022-11-04T10:41:04Z")
You can’t, as this is a self-hosted install of WordPress, it has no integration with [WordPress.com](http://WordPress.com). ---
**Author:** ![Admin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/admin/32/36437_2.png) [@Admin](https://forum.infinityfree.com/u/Admin)\ **Post date:** [November 4, 2022, 10:45am UTC](https://forum.infinityfree.com/t/i-cant-access-my-file-manager-and-not-able-to-troubleshoot-wordpress/67963/7 "2022-11-04T10:45:26Z")
> [@anon89614091](#): > > Just one more thing, I want to login to WordPress from their website as opposed to going through Softaculous \> wp-admin. > Where can I get that username and password ? From the Softaculous settings, you can find/configure the Admin Username and Admin Password. With those credentials set, you can login directly on [http://firebrixs.com/wp-admin/](http://firebrixs.com/wp-admin/) As you’re using self hosted WordPress ([wordpress.org](http://wordpress.org)), it doesn’t rely on the hosted WordPress ([wordpress.com](http://wordpress.com)) to work, and doesn’t integrate with it unless you want it to. ---
**Author:** ![system](https://infinityfree-forum-uploads.s3.dualstack.eu-central-1.amazonaws.com/original/3X/b/0/b024fd3fa88bae093c9576e55c2c94e33f890206.svg) [@system](https://forum.infinityfree.com/u/system)\ **Post date:** [November 11, 2022, 10:45am UTC](https://forum.infinityfree.com/t/i-cant-access-my-file-manager-and-not-able-to-troubleshoot-wordpress/67963/8 "2022-11-11T10:45:54Z")
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