# I cannot access my dashboard in wordpress

**URL:** https://forum.infinityfree.com/t/i-cannot-access-my-dashboard-in-wordpress/34795
**Category:** Hosting Support
**Created:** [August 25, 2020, 2:43pm UTC](https://forum.infinityfree.com/t/i-cannot-access-my-dashboard-in-wordpress/34795 "2020-08-25T14:43:30Z")
**Posts on this page:** 20
**Page:** 1

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### Author: ![anon65504271](https://forum.infinityfree.com/letter_avatar/anon65504271/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon65504271](https://forum.infinityfree.com/u/anon65504271)
#### Post date: [August 25, 2020, 2:43pm UTC](https://forum.infinityfree.com/t/i-cannot-access-my-dashboard-in-wordpress/34795/1 "2020-08-25T14:43:31Z")

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### Username (e.g. epiz\_XXX) or Website URL

(please specify the website or account you are asking about)

### Error Message

(please share the FULL error message you see)

### Other Information

(other information and details relevant to your question)  
I cannot access my dashboard in wordpress  
Writes me the error message as shown in the picture  
Please, I want help

 ![1598366477715](https://forum-cdn.infinityfree.net/original/3X/b/0/b077437b70e41c4a575e2de0d34fc42b8eb5da5f.png)

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### Author: ![anon81626513](https://forum.infinityfree.com/letter_avatar/anon81626513/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon81626513](https://forum.infinityfree.com/u/anon81626513)
#### Post date: [August 25, 2020, 2:44pm UTC](https://forum.infinityfree.com/t/i-cannot-access-my-dashboard-in-wordpress/34795/2 "2020-08-25T14:44:13Z")

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Whatis your website location?

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### Author: ![anon65504271](https://forum.infinityfree.com/letter_avatar/anon65504271/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon65504271](https://forum.infinityfree.com/u/anon65504271)
#### Post date: [August 25, 2020, 2:47pm UTC](https://forum.infinityfree.com/t/i-cannot-access-my-dashboard-in-wordpress/34795/3 "2020-08-25T14:47:38Z")

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[habibhamouti.epizy.com](http://habibhamouti.epizy.com)

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<div class="post-metadata">

### Author: ![anon81626513](https://forum.infinityfree.com/letter_avatar/anon81626513/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon81626513](https://forum.infinityfree.com/u/anon81626513)
#### Post date: [August 25, 2020, 2:49pm UTC](https://forum.infinityfree.com/t/i-cannot-access-my-dashboard-in-wordpress/34795/4 "2020-08-25T14:49:09Z")

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You haven’t installed wordpress yet.

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<div class="post-metadata">

### Author: ![anon65504271](https://forum.infinityfree.com/letter_avatar/anon65504271/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon65504271](https://forum.infinityfree.com/u/anon65504271)
#### Post date: [August 25, 2020, 2:50pm UTC](https://forum.infinityfree.com/t/i-cannot-access-my-dashboard-in-wordpress/34795/5 "2020-08-25T14:50:27Z")

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Yes, I did not update the wordpress

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<div class="post-metadata">

### Author: ![anon65504271](https://forum.infinityfree.com/letter_avatar/anon65504271/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon65504271](https://forum.infinityfree.com/u/anon65504271)
#### Post date: [August 25, 2020, 2:30pm UTC](https://forum.infinityfree.com/t/i-cannot-access-my-dashboard-in-wordpress/34795/6 "2020-08-25T14:30:48Z")

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I cannot access my dashboard in wordpress  
Writes me the error message as shown in the picture  
Please, I want help

 ![1598360838677](https://forum-cdn.infinityfree.net/original/2X/2/2c1da3cbc6481e4be572fdc72cc9ce34c08e9775.png)

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<div class="post-metadata">

### Author: ![anon12237952](https://forum.infinityfree.com/letter_avatar/anon12237952/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon12237952](https://forum.infinityfree.com/u/anon12237952)
#### Post date: [August 25, 2020, 2:47pm UTC](https://forum.infinityfree.com/t/i-cannot-access-my-dashboard-in-wordpress/34795/7 "2020-08-25T14:47:46Z")

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do you tried updating wordpress?if yes a fresh install can save your site.also read the instruction gave by @anon6359875

> [@SOLUTION: WordPress Critical Error after updating it](https://forum.infinityfree.com/t/solution-wordpress-critical-error-after-updating-it/34379/8):
>
> I don’t think there is any need of revert button. Because this thing happens in free hosting because of server limits

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<div class="post-metadata">

### Author: ![anon65504271](https://forum.infinityfree.com/letter_avatar/anon65504271/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon65504271](https://forum.infinityfree.com/u/anon65504271)
#### Post date: [August 25, 2020, 2:49pm UTC](https://forum.infinityfree.com/t/i-cannot-access-my-dashboard-in-wordpress/34795/8 "2020-08-25T14:49:11Z")

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I did not update the wordpress

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<div class="post-metadata">

### Author: ![anon12237952](https://forum.infinityfree.com/letter_avatar/anon12237952/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon12237952](https://forum.infinityfree.com/u/anon12237952)
#### Post date: [August 25, 2020, 2:49pm UTC](https://forum.infinityfree.com/t/i-cannot-access-my-dashboard-in-wordpress/34795/9 "2020-08-25T14:49:47Z")

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your site link please

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<div class="post-metadata">

### Author: ![anon65504271](https://forum.infinityfree.com/letter_avatar/anon65504271/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon65504271](https://forum.infinityfree.com/u/anon65504271)
#### Post date: [August 25, 2020, 2:51pm UTC](https://forum.infinityfree.com/t/i-cannot-access-my-dashboard-in-wordpress/34795/10 "2020-08-25T14:51:08Z")

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[http://habibhamouti.epizy.com/](http://habibhamouti.epizy.com/)

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<div class="post-metadata">

### Author: ![anon19508339](https://forum.infinityfree.com/letter_avatar/anon19508339/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon19508339](https://forum.infinityfree.com/u/anon19508339)
#### Post date: [August 25, 2020, 2:52pm UTC](https://forum.infinityfree.com/t/i-cannot-access-my-dashboard-in-wordpress/34795/11 "2020-08-25T14:52:51Z")

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There’s no wordpress site installed in the domain you’ve provided.

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<div class="post-metadata">

### Author: ![anon19508339](https://forum.infinityfree.com/letter_avatar/anon19508339/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon19508339](https://forum.infinityfree.com/u/anon19508339)
#### Post date: [August 25, 2020, 2:53pm UTC](https://forum.infinityfree.com/t/i-cannot-access-my-dashboard-in-wordpress/34795/12 "2020-08-25T14:53:47Z")

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> [@anon81626513](#):
>
> You haven’t installed wordpress yet

> [@anon65504271](#):
>
> Yes, I did not update the wordpress

Updating doesn’t mean in same way with Installing.

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<div class="post-metadata">

### Author: ![anon65504271](https://forum.infinityfree.com/letter_avatar/anon65504271/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon65504271](https://forum.infinityfree.com/u/anon65504271)
#### Post date: [August 25, 2020, 2:57pm UTC](https://forum.infinityfree.com/t/i-cannot-access-my-dashboard-in-wordpress/34795/13 "2020-08-25T14:57:12Z")

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![1598367344097](https://forum-cdn.infinityfree.net/original/2X/6/600968e85a211e430965896e30cd5dda762b2a5f.png)

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<div class="post-metadata">

### Author: ![anon12237952](https://forum.infinityfree.com/letter_avatar/anon12237952/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon12237952](https://forum.infinityfree.com/u/anon12237952)
#### Post date: [August 25, 2020, 2:59pm UTC](https://forum.infinityfree.com/t/i-cannot-access-my-dashboard-in-wordpress/34795/14 "2020-08-25T14:59:57Z")

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maybe You removed it manually using ftp

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<div class="post-metadata">

### Author: ![anon65504271](https://forum.infinityfree.com/letter_avatar/anon65504271/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon65504271](https://forum.infinityfree.com/u/anon65504271)
#### Post date: [August 25, 2020, 3:00pm UTC](https://forum.infinityfree.com/t/i-cannot-access-my-dashboard-in-wordpress/34795/15 "2020-08-25T15:00:10Z")

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> [@anon19508339](#):
>
> التحديث لا يعني بنفس الطريقة مع التثبيت

Yes, I know that the update does not mean the same way with the installation

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<div class="post-metadata">

### Author: ![anon65504271](https://forum.infinityfree.com/letter_avatar/anon65504271/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon65504271](https://forum.infinityfree.com/u/anon65504271)
#### Post date: [August 25, 2020, 3:04pm UTC](https://forum.infinityfree.com/t/i-cannot-access-my-dashboard-in-wordpress/34795/16 "2020-08-25T15:04:01Z")

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![1598367722715](https://forum-cdn.infinityfree.net/original/2X/7/77d5adb5bf05f43e0c7444cf64a1ea518e12e3be.png)

Did you mean these files

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<div class="post-metadata">

### Author: ![anon12237952](https://forum.infinityfree.com/letter_avatar/anon12237952/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon12237952](https://forum.infinityfree.com/u/anon12237952)
#### Post date: [August 25, 2020, 3:04pm UTC](https://forum.infinityfree.com/t/i-cannot-access-my-dashboard-in-wordpress/34795/17 "2020-08-25T15:04:45Z")

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not these but the files inside htdocs

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<div class="post-metadata">

### Author: ![anon65504271](https://forum.infinityfree.com/letter_avatar/anon65504271/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon65504271](https://forum.infinityfree.com/u/anon65504271)
#### Post date: [August 25, 2020, 3:08pm UTC](https://forum.infinityfree.com/t/i-cannot-access-my-dashboard-in-wordpress/34795/18 "2020-08-25T15:08:36Z")

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![k](https://forum-cdn.infinityfree.net/original/2X/5/53b07902315c459a5efc68e98a59cc537adfa66e.png)

Is that come on

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<div class="post-metadata">

### Author: ![anon19508339](https://forum.infinityfree.com/letter_avatar/anon19508339/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon19508339](https://forum.infinityfree.com/u/anon19508339)
#### Post date: [August 25, 2020, 3:10pm UTC](https://forum.infinityfree.com/t/i-cannot-access-my-dashboard-in-wordpress/34795/19 "2020-08-25T15:10:21Z")

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Please reinstall it to [habibhamouti.epizy.com](http://habibhamouti.epizy.com) \> htdocs folder.

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<div class="post-metadata">

### Author: ![anon65504271](https://forum.infinityfree.com/letter_avatar/anon65504271/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon65504271](https://forum.infinityfree.com/u/anon65504271)
#### Post date: [August 25, 2020, 3:21pm UTC](https://forum.infinityfree.com/t/i-cannot-access-my-dashboard-in-wordpress/34795/21 "2020-08-25T15:21:01Z")

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I did not know how

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