I can no longer connect to my FTP account

[Oxy]

Can't login into Filezilla

Are you able to login to the control panel if you click the big green Control Panel button at the Home page for your account in the client area? If that doesn’t work, it could mean your hosting account password in the client area is incorrect. This can happen if you change the account password using the change/reset password functionality of the control panel itself. In any case, you can reset your hosting account password through the client area (under Account Settings) to fix this. Then login…

Probleme when trying to connect to FTP with FileZilla

If the file manager works and this is the error you get when trying to use FTP, I think it just means you’re not using the right password. Please remember that the FTP password is your hosting account password. This password is randomly generated for each account (by default), and is never the same as your client area password. You can view your account’s FTP password at any time in the FTP Details in the client area. If this password doesn’t work, please try resetting it through the Account S…