Http error 500

[### Website URL]
https://altneu.42web.io/?feed=MTU5 and all individual feed pages.
(please specify the URL of the site on which you are experiencing the problem)

Error Message

This page isn’t working

altneu.42web.io is currently unable to handle this request.

HTTP ERROR 500

Other Information

I didn’t touch the code, everything worked just fine and suddenly this…

A HTTP ERROR 500 means something went wrong and your PHP code crashed, but it doesn’t tell us exactly what caused it. It could be an issue in your code, a server problem, or something else entirely. So even if nothing changed on your end, that doesn’t automatically mean the issue came from us.

We’re happy to assist you with this, but please keep in mind: it’s your website, you know it best, and ultimately you’re responsible for maintaining it.

If you do find anything that clearly points to a hosting issue, we’re of course happy to take a look. But based on the information we have right now, there’s nothing that suggests a hosting problem or gives us anything to investigate further.

4 Likes

Yesterday and this morning everything worked just fine.

Again, that doesn’t tell me anything about what’s wrong. Nothing changed on our end that I’m aware of.

Your website is showing an error right now, and unless you expect that this problem will solve itself, you’ll have to do some work to fix it.

4 Likes

oh, it means a lot. it means something changed on your side. again everything worked just fine all the time.

if you want to kick me of the server just say so i’ll leave, no problem.

Based on @admin’s response, nothing changed in the backend.

Look in your website’s Hosting Account, select your troubling subdomain, select PHP options, and turn on PHP debugging. Reload the page after, and the error should be displayed.

5 Likes

i just checked all my code, turned on error reporting. consulted chatgpt, whatever I’ve done doesn’t work. I think we are going to part ways.

I mean how can a page work perfectly for more than a year and then one day it doesn’t. Without any involvement by me?

again it worked for a few minutes and now again.

ok, now it works and it’s stable. sorry. i optimized complex queries and sub-queries and all is ok.

1 Like

Looking at your website it seems to be pulling in data from external sources? Those external sources may be broken, have changes, or have disappeared entirely. If your code didn’t account for that, it can crash. Sometimes it’s possible to account for this and gracefully recover, but it can also cause crashes seemingly out of nowhere.

Other issues can be caused by specific data being added to your website. You can try to account for any data users enter into your website, but some will find a way to do something you didn’t expect which can cause your code to behave in undesirable ways. In this case, it’s the users who are triggering the crash, not you or us.

I have experienced these issues myself too.

These are just two of many examples of how a website can break without changes by you or by us. So I will state again: just because you didn’t change anything mean that we did.

Please keep that in mind next time your website is having trouble and you are ready to start pointing fingers.

4 Likes

I understand and apologize. As I said already I optimized my queries even more and everything is OK. I am really sorry I hope you understand. Pointing fingers is not a way. You are right.

1 Like

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