# Htacess 500 error **URL:** \ **Category:** Hosting Support\ **Created:** [December 5, 2021, 12:02am UTC](https://forum.infinityfree.com/t/htacess-500-error/55357 "2021-12-05T00:02:17Z")\ **Posts on this page:** 1\ **Showing post:** 24
**Author:** ![Greenreader9](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/greenreader9/32/22847_2.png) [@Greenreader9](https://forum.infinityfree.com/u/Greenreader9)\ **Post date:** [December 5, 2021, 5:35pm UTC](https://forum.infinityfree.com/t/htacess-500-error/55357/24 "2021-12-05T17:35:02Z")
I’m sorry, but I am not understanding. Did you make this, or did you not? > [@anon20192446](#): > > this is an original software > [@anon20192446](#): > > I asked the developer Also, the error is quite clear, an HTTP 500 error is PHP or .htaccess code not working. Maybe it’s not working because a PHP extension that is used is not supported here, maybe it’s not working because something if wrong with the code. > [@anon20192446](#): > > I just asked the admin for help Please remember that this is a community forum. If you do not want help from the community, do not post here. There also have a strict policy on being polite, and Admin expects _all_ forum members to follow it. If you want help, please follow this: > [@Admin](#): > > Have you tried checking for error messages or logs to figure out what’s causing the 500 error? What did you find? > [@Greenreader9](#): > > If you want someone to fix the code without any other knowledge, you are going to have to find, and then pay, someone to do that. > [@Http error 500](https://forum.infinityfree.com/t/http-error-500/49352): > > When trying to access your website, you may see a page which returns the status code “500”. In Google Chrome, you’ll see a page with the error code HTTP ERROR 500. There are typically two reasons which can cause this error: The PHP code has crashed. The .htaccess file contains invalid rules. Here are some things you can try to debug and fix this. Fixing crashing PHP code A HTTP ERROR 500 simply tells you that the PHP code has crashed, but gives no information as to why it has crashed. Gett… --- _[View the full topic](https://forum.infinityfree.com/t/htacess-500-error/55357)._