# How to upload backup.tar file to Wordpress?

**URL:** <https://forum.infinityfree.com/t/how-to-upload-backup-tar-file-to-wordpress/73995>\
**Category:** Hosting Support\
**Created:** [March 26, 2023, 9:15am UTC](https://forum.infinityfree.com/t/how-to-upload-backup-tar-file-to-wordpress/73995 "2023-03-26T09:15:32Z")\
**Posts on this page:** 1\
**Showing post:** 7

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**Author:** ![anon80465922](https://forum.infinityfree.com/letter_avatar/anon80465922/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon80465922](https://forum.infinityfree.com/u/anon80465922)\
**Post date:** [March 27, 2023, 5:01pm UTC](https://forum.infinityfree.com/t/how-to-upload-backup-tar-file-to-wordpress/73995/7 "2023-03-27T17:01:07Z")

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Ok. I’m getting the following error on [filezilla](https://filezilla-project.org/download.php?type=client):  
Recieved error; 530 Login authentication failed  
Error: Critical error: Could not connect to server

I’ve tried this and it doesn’t work:

> [@Help, I cannot connect to FTP](https://forum.infinityfree.com/docs?topic=49307):
>
> Being able to access your hosting account over FTP is very important to manage your website files. However, there are reason why you may have trouble connecting to the FTP service. This article explains a few things you can try to fix your FTP connection. Login to your control panel After your account has been created, or reactivated after a suspension, you may need to login to the hosting control panel once to enable FTP access to your account. You can login to the control panel by logging in…

and also this:

> [@Filezilla "could not connect to server"](https://forum.infinityfree.com/t/filezilla-could-not-connect-to-server/16233):
>
> I’m trying to upload my index.html page, to site: graffiti.blog using filezilla. All login information is correct. Recieved error; 530 Login authentication failed Error: Critical error: Could not connect to server

Still getting the error message

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