# How to fix this issue? I have ssl but the error still exist

**URL:** https://forum.infinityfree.com/t/how-to-fix-this-issue-i-have-ssl-but-the-error-still-exist/82263
**Category:** Hosting Support
**Created:** [September 6, 2023, 12:50pm UTC](https://forum.infinityfree.com/t/how-to-fix-this-issue-i-have-ssl-but-the-error-still-exist/82263 "2023-09-06T12:50:08Z")
**Posts on this page:** 6
**Page:** 1

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### Author: ![anon13653353](https://forum.infinityfree.com/letter_avatar/anon13653353/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon13653353](https://forum.infinityfree.com/u/anon13653353)
#### Post date: [September 6, 2023, 12:50pm UTC](https://forum.infinityfree.com/t/how-to-fix-this-issue-i-have-ssl-but-the-error-still-exist/82263/1 "2023-09-06T12:50:08Z")

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![373075027_721006056521330_4810366296992399037_n](https://forum-cdn.infinityfree.net/original/3X/a/2/a21649db8346404652d5f38ddabc34fc52e01d43.jpeg)

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### Author: ![anon90933456](https://forum.infinityfree.com/letter_avatar/anon90933456/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon90933456](https://forum.infinityfree.com/u/anon90933456)
#### Post date: [September 6, 2023, 12:58pm UTC](https://forum.infinityfree.com/t/how-to-fix-this-issue-i-have-ssl-but-the-error-still-exist/82263/2 "2023-09-06T12:58:49Z")

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Hi and welcome to the forum! This seems to be related to this:

> [@SSL checker shows "certificate not trusted" warning](https://forum.infinityfree.com/t/warning-the-certificate-is-not-trusted-in-all-web-browsers/49697):
>
> When you check your InfinityFree SSL certificate with online SSL checker tools, you might see a warning like this: The certificate is not trusted in all web browsers. You may need to install an Intermediate/chain certificate to link it to a trusted root certificate. This warning sounds scary, but it’s actually not a problem for your website visitors. What this warning means for your site You can safely ignore this warning. Your site will work perfectly fine with HTTPS for virtually all mode…

and seeming you’re trying to access your website through an app, this as well:

> [@Browser Security System - Features and Limitations](https://forum.infinityfree.com/t/ensuring-only-web-browsers-can-access-your-website/49353):
>
> InfinityFree uses a security system on all free hosting accounts to ensure your website is accessed by real web browsers, not bots or automated scripts. While this protects your site from malicious traffic, it can affect certain types of access. How the security system works The system checks that visitors can execute JavaScript and accept cookies: features that all modern web browsers support. This verification happens automatically and most website visitors will never notice it. You may occa…

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<div class="post-metadata">

### Author: ![anon13653353](https://forum.infinityfree.com/letter_avatar/anon13653353/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon13653353](https://forum.infinityfree.com/u/anon13653353)
#### Post date: [September 6, 2023, 3:42pm UTC](https://forum.infinityfree.com/t/how-to-fix-this-issue-i-have-ssl-but-the-error-still-exist/82263/3 "2023-09-06T15:42:08Z")

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so it cannot be use for consuming web api?

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### Author: ![anon90933456](https://forum.infinityfree.com/letter_avatar/anon90933456/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon90933456](https://forum.infinityfree.com/u/anon90933456)
#### Post date: [September 6, 2023, 3:54pm UTC](https://forum.infinityfree.com/t/how-to-fix-this-issue-i-have-ssl-but-the-error-still-exist/82263/4 "2023-09-06T15:54:19Z")

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If you have your own domain, you can use Cloudflare to bypass the security system and have a valid SSL chain:

> [@A Full Guide To Cloudflare](https://forum.infinityfree.com/t/a-full-guide-to-cloudflare/44451):
>
> Hello, I will show you how to easily set up Cloudflare, Edit Records, and Troubleshoot with images! PLEASE READ BEFORE STARTING!!! Cloudflare cannot be used on free subdomains from InfinityFree. You can use Cloudflare on Custom Domains ([yoursite.com](http://yoursite.com)) and with Custom Sub-Domains ([subdomain.yoursite.com](http://subdomain.yoursite.com)). A video tutorial can be found at the end of this guide, should you get stuck. You must connect your domain to your InfinityFree account first. [Read more here](https://forum.infinityfree.com/t/how-to-add-your-own-domain-to-your-account/49227). Set-Up Cloudflare Go to [Dash…](http://Dash.Cloudflare.com)

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### Author: ![anon13653353](https://forum.infinityfree.com/letter_avatar/anon13653353/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon13653353](https://forum.infinityfree.com/u/anon13653353)
#### Post date: [September 6, 2023, 4:29pm UTC](https://forum.infinityfree.com/t/how-to-fix-this-issue-i-have-ssl-but-the-error-still-exist/82263/5 "2023-09-06T16:29:01Z")

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yes i have domain from hostringer

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### Author: ![system](https://infinityfree-forum-uploads.s3.dualstack.eu-central-1.amazonaws.com/original/3X/b/0/b024fd3fa88bae093c9576e55c2c94e33f890206.svg) [@system](https://forum.infinityfree.com/u/system)
#### Post date: [September 13, 2023, 4:29pm UTC](https://forum.infinityfree.com/t/how-to-fix-this-issue-i-have-ssl-but-the-error-still-exist/82263/6 "2023-09-13T16:29:48Z")

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