sahankaushalya (tute.lk) The selected custom domain is already in use on byet.org . Please remove the custom domain from your account at byet. org before you can host it on InfinityFree. Other Information My account has been suspended by byet.org . I am running an education website. They have suspend…

your website may have used too many resources in which case its only suspended for 24 hours check your accounts page, there should be some information

Hello, and welcome to the community. If this is hosted on byet.org then we have nothing to do and can’t do anything about your suspension. Although you said you have tried to contact them, I can only suggest you try again as we are not the same as byet.org .

and check if there is a way to open a ticket and explain that you intend to remove the domain and close the account

OP stated they submitted a ticket, however, they haven’t responded. [image] sahankaushalya: Even though I have submitted a ticket and forum topic to them every day Additionally, instead of adding a reply, you could edit your original post and keep the forum a bit cleaner and easier to read.

Maybe… but it’s been two days since my account was suspended. Why won’t they even give me a chance to delete what’s on there? If I made a mistake, why don’t they give me a chance?

Most likely you’ll have to wait until it automatically deletes itself.

Why won’t they even give me a chance to delete what’s on there? If I made a mistake, why don’t they give me a chance? They don’t give me the right response. I don’t even have a chance to get out of it?

[image] sahankaushalya: byet.org See this? [image] Is iFastnet [image] sahankaushalya: My account has been suspended by byet.org Domain is banned likely due to reason below [image] My account has been suspended Hosting Support A domain name can be remove…

How many days will it be? I have no money. That’s why I came here to host. I can set up and host another account. But can’t remove my domain. I have worked with byet host for about 3 years. Why are you doing this to me? :expressionless::disappointed_relieved: