# Help me please **URL:** \ **Category:** Hosting Support\ **Created:** [December 28, 2024, 1:07pm UTC](https://forum.infinityfree.com/t/help-me-please/103649 "2024-12-28T13:07:19Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![fvcktommi](https://forum.infinityfree.com/letter_avatar/fvcktommi/32/5_5575768a8748004e209b776fc1b2916d.png) [@fvcktommi](https://forum.infinityfree.com/u/fvcktommi)\ **Post date:** [December 28, 2024, 1:07pm UTC](https://forum.infinityfree.com/t/help-me-please/103649/1 "2024-12-28T13:07:19Z")
### Website URL [https://hyfiremc.rf.gd](https://hyfiremc.rf.gd) ### Error Message The page doesn’t work hyfiremc.rf.gd is currently unable to handle the request. HTTP ERROR 500 ### Other Information it won’t let me access my site ---
**Author:** ![anon90933456](https://forum.infinityfree.com/letter_avatar/anon90933456/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon90933456](https://forum.infinityfree.com/u/anon90933456)\ **Post date:** [December 28, 2024, 1:26pm UTC](https://forum.infinityfree.com/t/help-me-please/103649/2 "2024-12-28T13:26:35Z")
Welcome back to the forum! > [@Http error 500](https://forum.infinityfree.com/t/49352): > > When trying to access your website, you may see a page which returns the status code “500”. In Google Chrome, you’ll see a page with the error code HTTP ERROR 500. There are typically two reasons which can cause this error: The PHP code has crashed. The .htaccess file contains invalid rules. Here are some things you can try to debug and fix this. Fixing crashing PHP code A HTTP ERROR 500 simply tells you that the PHP code has crashed, but gives no information as to why it has crashed. Gett… ---
**Author:** ![fvcktommi](https://forum.infinityfree.com/letter_avatar/fvcktommi/32/5_5575768a8748004e209b776fc1b2916d.png) [@fvcktommi](https://forum.infinityfree.com/u/fvcktommi)\ **Post date:** [December 28, 2024, 1:34pm UTC](https://forum.infinityfree.com/t/help-me-please/103649/3 "2024-12-28T13:34:09Z")
**Warning** : require(/home/vol16\_2/infinityfree.com/if0\_36347868/hyfiremc.rf.gd/htdocs/vendor/composer/…/symfony/polyfill-php80/bootstrap.php): Failed to open stream: No such file or directory in **/home/vol16\_2/infinityfree.com/if0\_36347868/hyfiremc.rf.gd/htdocs/vendor/composer/autoload\_real.php** on line **41** **Fatal error** : Uncaught Error: Failed opening required ‘/home/vol16\_2/infinityfree.com/if0\_36347868/hyfiremc.rf.gd/htdocs/vendor/composer/…/symfony/polyfill-php80/bootstrap.php’ (include\_path=‘.:/usr/share/pear/’) in /home/vol16\_2/infinityfree.com/if0\_36347868/hyfiremc.rf.gd/htdocs/vendor/composer/autoload\_real.php:41 Stack trace: #0 /home/vol16\_2/infinityfree.com/if0\_36347868/hyfiremc.rf.gd/htdocs/vendor/composer/autoload\_real.php(45): {closure}(‘a4a119a56e50fbb…’, ‘/home/vol16\_2/i…’) #1 /home/vol16\_2/infinityfree.com/if0\_36347868/hyfiremc.rf.gd/htdocs/vendor/autoload.php(25): ComposerAutoloaderInited529d5c0d0c9910ec465a82f976e5ed::getLoader() #2 /home/vol16\_2/infinityfree.com/if0\_36347868/hyfiremc.rf.gd/htdocs/index.php(48): require\_once(‘/home/vol16\_2/i…’) #3 {main} thrown in **/home/vol16\_2/infinityfree.com/if0\_36347868/hyfiremc.rf.gd/htdocs/vendor/composer/autoload\_real.php** on line **41** I did what you told me and when I access the site it gives me this error, but I don’t know how to fix it. then I noticed that I don’t have the .htaccess file ---
**Author:** ![anon90933456](https://forum.infinityfree.com/letter_avatar/anon90933456/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon90933456](https://forum.infinityfree.com/u/anon90933456)\ **Post date:** [December 28, 2024, 1:44pm UTC](https://forum.infinityfree.com/t/help-me-please/103649/4 "2024-12-28T13:44:55Z")
Make sure you have all your project files uploaded, including the missing files, on your domain’s `htdocs` folder. In fact, that error means that the `bootstrap.php` file inside the `polyfill-php80` folder where the Symfony installation is (so on the `vendor` folder in this case) is missing and needs to be uploaded back, which you can do by either checking whether it’s on your project folder on your computer by following the root and, when found, uploading it back where it should belong, or just downloading it from Symfony’s source code and uploading it where it’s missing. Oh, and if the folder doesn’t exist, you’ll also have to recreate it and put every single file that was supposed to be there. ---
**Author:** ![system](https://infinityfree-forum-uploads.s3.dualstack.eu-central-1.amazonaws.com/original/3X/b/0/b024fd3fa88bae093c9576e55c2c94e33f890206.svg) [@system](https://forum.infinityfree.com/u/system)\ **Post date:** [January 4, 2025, 1:45pm UTC](https://forum.infinityfree.com/t/help-me-please/103649/5 "2025-01-04T13:45:52Z")
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