# Help 403

**URL:** <https://forum.infinityfree.com/t/help-403/34705>\
**Category:** Hosting Support\
**Created:** [August 23, 2020, 9:01am UTC](https://forum.infinityfree.com/t/help-403/34705 "2020-08-23T09:01:52Z")\
**Posts on this page:** 11\
**Page:** 2

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**Author:** ![Admin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/admin/32/36437_2.png) [@Admin](https://forum.infinityfree.com/u/Admin)\
**Post date:** [August 23, 2020, 1:14pm UTC](https://forum.infinityfree.com/t/help-403/34705/21 "2020-08-23T13:14:28Z")

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The reason you don’t see a website is because you deleted the htdocs directory from your account.

Simply create a new folder with the name `htdocs` through the file manager and upload your website to it.

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**Author:** ![anon99813716](https://forum.infinityfree.com/letter_avatar/anon99813716/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon99813716](https://forum.infinityfree.com/u/anon99813716)\
**Post date:** [August 23, 2020, 1:15pm UTC](https://forum.infinityfree.com/t/help-403/34705/22 "2020-08-23T13:15:32Z")

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lol i tried to create the folder but “i dont have access”

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<div class="post-metadata">

**Author:** ![Admin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/admin/32/36437_2.png) [@Admin](https://forum.infinityfree.com/u/Admin)\
**Post date:** [August 23, 2020, 1:21pm UTC](https://forum.infinityfree.com/t/help-403/34705/23 "2020-08-23T13:21:03Z")

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In that case, you could remove the domain name from the account and add it again. Doing so will also create a new website folder for your domain.

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<div class="post-metadata">

**Author:** ![XInterverse](https://forum.infinityfree.com/letter_avatar/xinterverse/32/5_5575768a8748004e209b776fc1b2916d.png) [@XInterverse](https://forum.infinityfree.com/u/XInterverse)\
**Post date:** [August 23, 2020, 8:37pm UTC](https://forum.infinityfree.com/t/help-403/34705/24 "2020-08-23T20:37:53Z")

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> [@Admin](#):
>
> you deleted the htdocs directory from your account

I thought that was not possible 🤔  
Wouldn’t you get a “Permission Denied” error?

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<div class="post-metadata">

**Author:** ![anon99813716](https://forum.infinityfree.com/letter_avatar/anon99813716/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon99813716](https://forum.infinityfree.com/u/anon99813716)\
**Post date:** [August 24, 2020, 9:05am UTC](https://forum.infinityfree.com/t/help-403/34705/25 "2020-08-24T09:05:08Z")

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no I don’t 😕

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<div class="post-metadata">

**Author:** ![anon99813716](https://forum.infinityfree.com/letter_avatar/anon99813716/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon99813716](https://forum.infinityfree.com/u/anon99813716)\
**Post date:** [August 24, 2020, 9:07am UTC](https://forum.infinityfree.com/t/help-403/34705/26 "2020-08-24T09:07:12Z")

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ok

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<div class="post-metadata">

**Author:** ![anon19508339](https://forum.infinityfree.com/letter_avatar/anon19508339/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon19508339](https://forum.infinityfree.com/u/anon19508339)\
**Post date:** [August 24, 2020, 12:36pm UTC](https://forum.infinityfree.com/t/help-403/34705/27 "2020-08-24T12:36:18Z")

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2 posts were split to a new topic: [403 error](https://forum.infinityfree.com/t/403-error/34745)

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<div class="post-metadata">

**Author:** ![anon99813716](https://forum.infinityfree.com/letter_avatar/anon99813716/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon99813716](https://forum.infinityfree.com/u/anon99813716)\
**Post date:** [August 26, 2020, 7:25am UTC](https://forum.infinityfree.com/t/help-403/34705/28 "2020-08-26T07:25:55Z")

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i repointed the domain and now i have the htdocs folder im tryn to upload my files again…

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<div class="post-metadata">

**Author:** ![anon99813716](https://forum.infinityfree.com/letter_avatar/anon99813716/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon99813716](https://forum.infinityfree.com/u/anon99813716)\
**Post date:** [August 26, 2020, 7:31am UTC](https://forum.infinityfree.com/t/help-403/34705/29 "2020-08-26T07:31:31Z")

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i uploaded all files it says 403 access denied plz halp

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<div class="post-metadata">

**Author:** ![anon99813716](https://forum.infinityfree.com/letter_avatar/anon99813716/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon99813716](https://forum.infinityfree.com/u/anon99813716)\
**Post date:** [August 26, 2020, 7:47am UTC](https://forum.infinityfree.com/t/help-403/34705/30 "2020-08-26T07:47:18Z")

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i delete my profile and create another one

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<div class="post-metadata">

**Author:** ![system](https://infinityfree-forum-uploads.s3.dualstack.eu-central-1.amazonaws.com/original/3X/b/0/b024fd3fa88bae093c9576e55c2c94e33f890206.svg) [@system](https://forum.infinityfree.com/u/system)\
**Post date:** [September 10, 2020, 7:47am UTC](https://forum.infinityfree.com/t/help-403/34705/31 "2020-09-10T07:47:22Z")

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