Hello, I faced with the popular error - 403

[zaleksandr668]

(http://ajposters.42web.io)

403 Forbidden

Server or website configuration is blocking you from viewing this page

[JxstErg1]

Hi and welcome to the forum! Did you check this article out yet? If not please do so:

Redirected to InfinityFree 403 Forbidden page

While working on your website, you may be redirected to the InfinityFree 403 error page. This article explains why this can happen, and what you can do to solve it. The directory does not contain an index file If you try to request a URL without a file name in the URL (e.g. http://example.com/ or http://example.com/blog/), the server will look for a so-called index file. An index file is a file with the name index.php, index.html, index.htm or index2.html in the folder you’re trying to access.…

[zaleksandr668]

I looked through all articles, but nothing helped. And I don’t have php or this kinda stuff.

[ChrisPAR]

How is your htdocs folder configured? Can you share a screenshot?

Check that you’re using the correct htdocs folder as well (this is from the article for 404 errors, but can also apply here):

@Admin

Check the home directory of your domain

In the Domains page of your account in the client area, you can find the domains of your account and the folders on your account they are linked to.

Please make sure that the domain folder listed there actually exists on your account (every URL will redirect to a 404 page if the domain’s website folder is missing), and that you uploaded your website files to that directory.

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Does your site happen to be on one of the affected by the recent outage volumes?

403 error

Is your site on hosting volume vol1_7 or vol1_8? If so, then you’re probably affected by this issue: If your site is not on those volumes, can you please share the URL of your site so we can check it?

[zaleksandr668]

Okey, here it is

[ChrisPAR]

Thank you.

Your website works quite fine when visiting one of the files, for example Document; so it seems this part of the article covers your case:

@Admin

The directory does not contain an index file

If you try to request a URL without a file name in the URL (e.g. http://example.com/ or http://example.com/blog/), the server will look for a so-called index file.

An index file is a file with the name index.php, index.html, index.htm or index2.html in the folder you’re trying to access. Regarding index files, please note the following:

• The server will look only for files in the specific directory being requested, not in subdirectories.
• Our servers are cAsE sEnSiTiVe, so calling the file Index.php or index.HTML will not work.

If no index file is found, you will be redirected to a 403 Forbidden page.

There are a few different ways to fix this:

• Upload an index file to the right location (recommended).
• You can create a file with the name .htaccess in the directory and add the line Options +Indexes. This will cause the server to show a list of files and directories instead.
• You can create a file with the name .htaccess in the directory and add the line DirectoryIndex yourFile.html index.php index.html index.htm, where yourFile.html is the name of the file that should be loaded.

If you want your index7.html file to serve as your index file, you can rename it to index.html, or follow the DirectoryIndex approach mentioned in the article to serve index7.html as index.

[zaleksandr668]

Holly, It’s working now. Thank you so much!

[zaleksandr668]

Except one thing, that info which should come to my email does not come. I used js and service(elastic email) for that thing. But using VS Code it works…

[Admin]

Looking at the code, there is very little we can do about that. It seems that the email is triggered using Javascript on your page, that sends the email to smtpjs.com to handle the SMTP connection, which then sends the message with Elastic Email. The email doesn’t touch our hosting at all.

I didn’t know such a service existed, and I personally wouldn’t feel comfortable with arbitrary email being sent from the browser, but you do you.

In the email payload, I do see that both the From and To addresses of the email is your Gmail account. If Elastic Email is willing to even send that email, I think it’s very unlikely that Gmail will accept a message from a Gmail address that Gmail didn’t send themselves.

So instead, I would suggest to setup ajposters.42web.io as a sending domain in Elastic Email, and set the From address to something like [email protected].