# H5ai file indexer causes suspension? **URL:** \ **Category:** Hosting Support\ **Created:** [September 21, 2023, 9:22am UTC](https://forum.infinityfree.com/t/h5ai-file-indexer-causes-suspension/82988 "2023-09-21T09:22:08Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![anon38506212](https://forum.infinityfree.com/letter_avatar/anon38506212/32/6_22734026db12803ebb3e059622ac3534.png) [@anon38506212](https://forum.infinityfree.com/u/anon38506212)\ **Post date:** [September 21, 2023, 9:22am UTC](https://forum.infinityfree.com/t/h5ai-file-indexer-causes-suspension/82988/1 "2023-09-21T09:22:08Z")
### Website URL ### Error Message Suspected Phishing This website has been reported for potential phishing. Phishing is when a site attempts to steal sensitive information by falsely presenting as a safe source. Above message seems to be the CloudFlare page. ### Other Information Under that subdomain there’s **h5ai** which is an open source web site file indexer. home: [GitHub - lrsjng/h5ai: HTTP web server index for Apache httpd, lighttpd and nginx.](https://larsjung.de/h5ai/) the source is available on github I guess some functions could be outdated so being detected as unsafe. Please review. ---
**Author:** ![Oxy](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/oxy/32/37989_2.png) [@Oxy](https://forum.infinityfree.com/u/Oxy)\ **Post date:** [September 21, 2023, 9:33am UTC](https://forum.infinityfree.com/t/h5ai-file-indexer-causes-suspension/82988/2 "2023-09-21T09:33:12Z")
If you need it for file share and things like that then you should read [TOS](https://www.infinityfree.com/terms/) which is probably the reason for suspicion and suspension. This is website hosting 🙂 and for the same reason visitors generally have nothing to look at or to dig through directories. btw. besides that, you should enable **dir listing** if you don’t want to see 403 > [@Redirected to InfinityFree 403 Forbidden page](https://forum.infinityfree.com/t/redirected-to-infinityfree-403-forbidden-page/58664): > > Getting a 403 error means the server is refusing to show your webpage. Here are the most common causes and how to fix them: 1. Website Files Are in the Wrong Location The Issue: Your domain might be pointing to an empty or non-existent folder. How to Check: Log into your [InfinityFree client area](https://dash.infinityfree.com) Go to Accounts → [Select your account] → Domains → [Find your domain] → Manage Find the Directory Status card, and look at the Directory displayed there Understanding the folder structure: Your fi… ---
**Author:** ![anon38506212](https://forum.infinityfree.com/letter_avatar/anon38506212/32/6_22734026db12803ebb3e059622ac3534.png) [@anon38506212](https://forum.infinityfree.com/u/anon38506212)\ **Post date:** [September 21, 2023, 9:41am UTC](https://forum.infinityfree.com/t/h5ai-file-indexer-causes-suspension/82988/3 "2023-09-21T09:41:21Z")
thanks for the reply. it was only for private usage, not to share files with others. setting up **dir listing** would result the same thing right (in terms of TOS for file sharing)? ---
**Author:** ![anon38506212](https://forum.infinityfree.com/letter_avatar/anon38506212/32/6_22734026db12803ebb3e059622ac3534.png) [@anon38506212](https://forum.infinityfree.com/u/anon38506212)\ **Post date:** [September 21, 2023, 9:42am UTC](https://forum.infinityfree.com/t/h5ai-file-indexer-causes-suspension/82988/4 "2023-09-21T09:42:26Z")
> [@anon38506212](#): > > This website has been reported for potential phishing. But this is something different in my eyes “This website has been reported for potential phishing.” ---
**Author:** ![Oxy](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/oxy/32/37989_2.png) [@Oxy](https://forum.infinityfree.com/u/Oxy)\ **Post date:** [September 21, 2023, 9:44am UTC](https://forum.infinityfree.com/t/h5ai-file-indexer-causes-suspension/82988/5 "2023-09-21T09:44:45Z")
“We” from the forum cannot help you with that, but you should see what the reason is for the suspension and possibly if you are allowed to contact support through a ticket, etc. **dir listing** is not related to the script you mentioned, so there should be no suspension if you enable it because the server has full support for using .htaccess * * * I don’t know what your website is about because I can’t see it, but certainly, it would be ideal if you could link those files to a web page. If you really need it for file sharing (private or not), then you better use Gdrive ---
**Author:** ![anon38506212](https://forum.infinityfree.com/letter_avatar/anon38506212/32/6_22734026db12803ebb3e059622ac3534.png) [@anon38506212](https://forum.infinityfree.com/u/anon38506212)\ **Post date:** [September 21, 2023, 9:48am UTC](https://forum.infinityfree.com/t/h5ai-file-indexer-causes-suspension/82988/6 "2023-09-21T09:48:42Z")
I think “free plans” doesn’t have that option. that’s why they urge us to use this forum. thanks for your time though. ---
**Author:** ![anon38506212](https://forum.infinityfree.com/letter_avatar/anon38506212/32/6_22734026db12803ebb3e059622ac3534.png) [@anon38506212](https://forum.infinityfree.com/u/anon38506212)\ **Post date:** [September 21, 2023, 9:52am UTC](https://forum.infinityfree.com/t/h5ai-file-indexer-causes-suspension/82988/7 "2023-09-21T09:52:14Z")
seems I can’t edit my posts yet. it’s my personal web page. it had only a front page with my social links, other than that I had some small files hidden from public, that subdomain was not linked anywhere. ---
**Author:** ![Srivembu](https://forum.infinityfree.com/letter_avatar/srivembu/32/6_22734026db12803ebb3e059622ac3534.png) [@Srivembu](https://forum.infinityfree.com/u/Srivembu)\ **Post date:** [September 21, 2023, 10:20am UTC](https://forum.infinityfree.com/t/h5ai-file-indexer-causes-suspension/82988/8 "2023-09-21T10:20:49Z")
same things for me when it will rectified ---
**Author:** ![anon38506212](https://forum.infinityfree.com/letter_avatar/anon38506212/32/6_22734026db12803ebb3e059622ac3534.png) [@anon38506212](https://forum.infinityfree.com/u/anon38506212)\ **Post date:** [September 21, 2023, 10:41am UTC](https://forum.infinityfree.com/t/h5ai-file-indexer-causes-suspension/82988/9 "2023-09-21T10:41:39Z")
nvm I’m moving to another hosting. @Srivembu I don’t know but it doesn’t seem to be anytime soon. ---
**Author:** ![anon38506212](https://forum.infinityfree.com/letter_avatar/anon38506212/32/6_22734026db12803ebb3e059622ac3534.png) [@anon38506212](https://forum.infinityfree.com/u/anon38506212)\ **Post date:** [September 22, 2023, 6:12am UTC](https://forum.infinityfree.com/t/h5ai-file-indexer-causes-suspension/82988/10 "2023-09-22T06:12:42Z")
as I won’t be using this service anymore can any mod remove this thread please? thanks. @Oxy ---
**Author:** ![Oxy](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/oxy/32/37989_2.png) [@Oxy](https://forum.infinityfree.com/u/Oxy)\ **Post date:** [September 22, 2023, 9:18am UTC](https://forum.infinityfree.com/t/h5ai-file-indexer-causes-suspension/82988/11 "2023-09-22T09:18:04Z")
If you don’t use this platform anymore, it would be good if you clean up the leftovers > [@How to delete your InfinityFree client area profile](https://forum.infinityfree.com/docs?topic=59144): > > If you want to completely leave InfinityFree and have all your details deleted, you can delete your client area profile yourself. When can I delete my profile To delete your profile, you cannot have any hosting accounts. Any hosting accounts you’ve created before must be completely [deleted](https://forum.infinityfree.com/t/how-to-delete-a-hosting-account/49219) to be able to delete your profile. Deactivating a hosting account is not enough! What happens if I delete my profile If you delete your profile, the following will happen: Your client area profile, along w… ---
**Author:** ![anon38506212](https://forum.infinityfree.com/letter_avatar/anon38506212/32/6_22734026db12803ebb3e059622ac3534.png) [@anon38506212](https://forum.infinityfree.com/u/anon38506212)\ **Post date:** [September 22, 2023, 1:47pm UTC](https://forum.infinityfree.com/t/h5ai-file-indexer-causes-suspension/82988/12 "2023-09-22T13:47:39Z")
yes, I’ve already started the process. thanks for your time & help. really appreciated. ---
**Author:** ![system](https://infinityfree-forum-uploads.s3.dualstack.eu-central-1.amazonaws.com/original/3X/b/0/b024fd3fa88bae093c9576e55c2c94e33f890206.svg) [@system](https://forum.infinityfree.com/u/system)\ **Post date:** [September 29, 2023, 1:48pm UTC](https://forum.infinityfree.com/t/h5ai-file-indexer-causes-suspension/82988/13 "2023-09-29T13:48:15Z")
Closed on September 29, 2023, 1:48pm UTC This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.