Getting unknown error while requesting ssl certificate

[Admin]

I think your website is affected by the same issue as what was described here:

Various system issues (DNS, SSL, FTP, etc.) starting May 15

Dear Admin, I still have SSL issue . please check my account name epiz_28674716. i have tried all steps from How to install an SSL certificate - InfinityFree Knowledge Base But still get the error from ssl checker as “No SSL certificates were found on hoskote.ml. Make sure that the name resolves to the correct server and that the SSL port (default is 443) is open on your server’s firewall.” I am unable to ping that url from command prompt. It times out,. Please let me know how to go forward. …