# Getting an error 403

**URL:** <https://forum.infinityfree.com/t/getting-an-error-403/91254>\
**Category:** Hosting Support\
**Created:** [March 18, 2024, 8:38am UTC](https://forum.infinityfree.com/t/getting-an-error-403/91254 "2024-03-18T08:38:15Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![KangJL](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/kangjl/32/12130_2.png) [@KangJL](https://forum.infinityfree.com/u/KangJL)\
**Post date:** [March 18, 2024, 9:02am UTC](https://forum.infinityfree.com/t/getting-an-error-403/91254/2 "2024-03-18T09:02:36Z")

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> [@smallboyintech](#):
>
> 403 Forbidden

Please read

> [@Redirected to InfinityFree 403 Forbidden page](https://forum.infinityfree.com/t/redirected-to-infinityfree-403-forbidden-page/58664/):
>
> Getting a 403 error means the server is refusing to show your webpage. Here are the most common causes and how to fix them: 1. Website Files Are in the Wrong Location The Issue: Your domain might be pointing to an empty or non-existent folder. How to Check: Log into your [InfinityFree client area](https://dash.infinityfree.com) Go to Accounts → [Select your account] → Domains → [Find your domain] → Manage Find the Directory Status card, and look at the Directory displayed there Understanding the folder structure: Your fi…

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