# Ftpupload.net is unavailable
**URL:** https://forum.infinityfree.com/t/ftpupload-net-is-unavailable/76855
**Category:** Hosting Support
**Created:** [May 31, 2023, 10:02pm UTC](https://forum.infinityfree.com/t/ftpupload-net-is-unavailable/76855 "2023-05-31T22:02:21Z")
**Posts on this page:** 8
**Page:** 1
### Author:  [@anon60364645](https://forum.infinityfree.com/u/anon60364645)
#### Post date: [May 31, 2023, 10:02pm UTC](https://forum.infinityfree.com/t/ftpupload-net-is-unavailable/76855/1 "2023-05-31T22:02:21Z")
My FTP connection started failing today. It worked yesterday.
### Error Message
## **FilleZilla returns:** |Status:|Resolving address of FTPUPLOAD.NET| |Status:|Connection attempt failed with EAI\_NONAME - Neither nodename nor servname provided, or not known.| |Error:|Could not connect to server|
**pinging [FTPUPLOAD.NET](http://FTPUPLOAD.NET) returns**
Pinging [FTPUPLOAD.NET](http://FTPUPLOAD.NET) [185.27.134.11] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
---
### Author:  [@anon60364645](https://forum.infinityfree.com/u/anon60364645)
#### Post date: [May 31, 2023, 10:05pm UTC](https://forum.infinityfree.com/t/ftpupload-net-is-unavailable/76855/2 "2023-05-31T22:05:10Z")
I should add that the InfinityFree “File Manager” still works.
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### Author:  [@mmaiato](https://forum.infinityfree.com/u/mmaiato)
#### Post date: [May 31, 2023, 11:15pm UTC](https://forum.infinityfree.com/t/ftpupload-net-is-unavailable/76855/3 "2023-05-31T23:15:07Z")
" The error connection attempt failed with “eai\_noname- **neither node name nor servname provided, not known** ” occurs when connected via FTP and it means that the DNS entry for a specific site cannot be resolved. Instead of using the FTP with a website, the IP address should be replaced by the host FTP website.’
Do your settings resemble this?
Match these settings and try again. I don’t think you are having a dns resolution issue, I think your settings don’t match these bellow. BTW the host server does not accept ICMP ping. and does not respond to a port check of port 21. But it does work.
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### Author:  [@anon60364645](https://forum.infinityfree.com/u/anon60364645)
#### Post date: [May 31, 2023, 11:52pm UTC](https://forum.infinityfree.com/t/ftpupload-net-is-unavailable/76855/4 "2023-05-31T23:52:42Z")
My settings matched yours and now it is all of a sudden working even though I didn’t change anything. Maybe something in my FileZilla client got corrupted.
Thanks for your reply. At least now I know that pinging the ftp site is not helpful.
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### Author:  [@Admin](https://forum.infinityfree.com/u/Admin)
#### Post date: [June 7, 2023, 1:58pm UTC](https://forum.infinityfree.com/t/ftpupload-net-is-unavailable/76855/5 "2023-06-07T13:58:55Z")
3 posts were split to a new topic: [FileZilla security](https://forum.infinityfree.com/t/filezilla-security/77251)
---
### Author:  [@prahladyeri](https://forum.infinityfree.com/u/prahladyeri)
#### Post date: [June 7, 2023, 11:25am UTC](https://forum.infinityfree.com/t/ftpupload-net-is-unavailable/76855/8 "2023-06-07T11:25:46Z")
This doesn’t seem to be resolved yet. I’m facing the same issue connecting to [ftpupload.net](http://ftpupload.net) using FileZilla client today.
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### Author:  [@Admin](https://forum.infinityfree.com/u/Admin)
#### Post date: [June 7, 2023, 2:03pm UTC](https://forum.infinityfree.com/t/ftpupload-net-is-unavailable/76855/9 "2023-06-07T14:03:46Z")
Last week, there was an issue with our nameservers that made many hosted sites, as well as our FTP server, hard to access. But those issues have long since been resolved.
If you say it’s not, can you please share logs from [FileZilla](https://filezilla-project.org/download.php?type=client) so we know that it’s _actually_ the same issue?
> [@How to get full logs from FileZilla](https://forum.infinityfree.com/t/how-to-get-full-logs-from-filezilla/49303):
>
> When trying to debug issues with FTP connections, it’s very useful to know what an FTP client is doing under the hood. FileZilla is a very popular FTP client which can provide fairly detailed information about it’s connections. This article explains how to get this information. Enable debug logging To enable debug logging in FileZilla, you’ll need to do the following: Go to Edit → Settings… Scroll down to the Debug page. Ensure that “Show debug menu” is enabled (it is by default). Update the…
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### Author:  [@system](https://forum.infinityfree.com/u/system)
#### Post date: [June 14, 2023, 2:04pm UTC](https://forum.infinityfree.com/t/ftpupload-net-is-unavailable/76855/10 "2023-06-14T14:04:20Z")
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