# FTP site not working **URL:** \ **Category:** Hosting Support\ **Created:** [August 30, 2023, 1:56am UTC](https://forum.infinityfree.com/t/ftp-site-not-working/81931 "2023-08-30T01:56:08Z")\ **Posts on this page:** 1\ **Showing post:** 2
**Author:** ![SpookyKipper](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/spookykipper/32/27461_2.png) [@SpookyKipper](https://forum.infinityfree.com/u/SpookyKipper)\ **Post date:** [August 30, 2023, 3:21am UTC](https://forum.infinityfree.com/t/ftp-site-not-working/81931/2 "2023-08-30T03:21:42Z")
Your website is affected > [@Missing / Deleted Files, Error 403/404, FTP 421 Home directory not available](https://forum.infinityfree.com/t/missing-deleted-files-error-403-404-ftp-421-home-directory-not-available/80960): > > Which components are affected by this issue You will be affected by this issue if your hosting account (website) is on one of these IP addresses: 185.27.134.98 185.27.134.116 185.27.134.215 What issues may you see FTP → 421 Home directory not available 404 this one (when visiting your website) [404] Error 403 (text form only - no imgs) → when visiting your website. Your website will show some kind of The connection has timed out / Connection Refused / Unable to connect / ERR\_CON… --- _[View the full topic](https://forum.infinityfree.com/t/ftp-site-not-working/81931)._