# FTP Problem **URL:** \ **Category:** Hosting Support\ **Created:** [March 3, 2022, 10:27pm UTC](https://forum.infinityfree.com/t/ftp-problem/58715 "2022-03-03T22:27:57Z")\ **Posts on this page:** 1\ **Showing post:** 5
**Author:** ![wackyblackie](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/wackyblackie/32/43350_2.png) [@wackyblackie](https://forum.infinityfree.com/u/wackyblackie)\ **Post date:** [March 3, 2022, 10:53pm UTC](https://forum.infinityfree.com/t/ftp-problem/58715/5 "2022-03-03T22:53:39Z")
Please note that Plaintext files (this includes HTML) are limited to 1MB. > [@Why are my files deleted after uploading them](https://forum.infinityfree.com/t/why-are-my-files-deleted-after-uploading-them/49310#the-file-exceeds-the-file-size-limit-4): > > Sometimes, when you upload a file, the upload is completed but the file is deleted immediately afterwards. This is usually caused by one of the following issues: The file is not in a htdocs folder All websites files must be uploaded to either the main htdocs folder, or to the domain specific htdocs folder (like example.com/htdocs). You cannot upload files to other directories on your account. If you try to create or upload files anywhere else, they will be deleted automatically. The file type… --- _[View the full topic](https://forum.infinityfree.com/t/ftp-problem/58715)._