FTP Password reset and Wordpress errors

Hi when logging into my ftp it says: “530 Login authentication failed”
I use the same password as my cpanel login but it does not seem to work.
Could the FTP problems also be why my wordpress site is having errors

( Warning : require(/home/vol11_7/epizy.com/epiz_22618765/htdocs/wp-blog-header.php): failed to open stream: No such file or directory in /home/vol11_7/epizy.com/epiz_22618765/htdocs/index.php on line 17

Fatal error : require(): Failed opening required ‘/home/vol11_7/epizy.com/epiz_22618765/htdocs/wp-blog-header.php’ (include_path=‘.:/usr/share/pear/’) in /home/vol11_7/epizy.com/epiz_22618765/htdocs/index.php on line 17)?

Or is this a whole other issue?

Heya, bud!

InfinityFree, is having an ongoing system issue, for an undetermined time, that causes:

  • Websites redirect to http://suspendeddomain.org
  • Using FTP is not possible. FTP clients say: 421 2900 users (the maximum) are already logged in

You’re probably using the correct password, but your FTP at the moment is inaccessible for the time being.
As for the problem of WordPress, it’s normal too, eventually when InfinityFree will be back, your site will work without problems.

Thank you, is a week or month issue?
Just need to know what to tell my clients. Thank you!

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