Hello! I just registered and made a hosting, but I can’t connect via FTP, FileZila writes that I have a wrong password. I enter the password from the FTP details section and tried to change it, but nothing helps. What should I do?
Finding the IP address for ftp.epizy.com
Status: Connecting to 185.27.134.11:21…
Status: Connection established, waiting for prompt…
Answer: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Answer: 220-You are user number 343 out of 6900 allowed.
Answer: 220-local time is now 04:58. Server port: 21.
Answer: 220 - This is a private system - Anonymous login is prohibited
Answer: 220 You will be disconnected after 60 seconds of inactivity.
Command: AUTH TLS
Answer: 234 AUTH TLS OK.
Status: Initializing TLS…
Status: Verifying certificate…
Status: TLS connection established.
Team: USER epiz_33172676
Answer: 331 User epiz_33172676 OK. Password required
Team: PASS ***********
Response: 530 Login authentication failed
Error: Fatal error: Unable to connect to server
Specifically, if your password isn’t accepted, please reset the password from the client area, then login to the control panel once. That should enable FTP access again.