I can reconnect and try again, but the same issue happens again. I have a VPS server in Germany, and I tried downloading the files to that desktop via remote desktop (using FileZilla) but that didn’t help either. As I’ve said, this started to happen after my account got suspended. Your panel had trouble re-enabling the service after the suspension period ended ( see Service Still Suspender After 40 Hours ) so maybe my FTP server is still suspended like the other one? Can that be the problem?