# FTP Error

**URL:** <https://forum.infinityfree.com/t/ftp-error/103936>\
**Category:** Hosting Support\
**Created:** [January 4, 2025, 11:57am UTC](https://forum.infinityfree.com/t/ftp-error/103936 "2025-01-04T11:57:08Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Unique12343](https://forum.infinityfree.com/letter_avatar/unique12343/32/6_449c533f586939b6e5f246632a46421f.png) [@Unique12343](https://forum.infinityfree.com/u/Unique12343)\
**Post date:** [January 4, 2025, 11:57am UTC](https://forum.infinityfree.com/t/ftp-error/103936/1 "2025-01-04T11:57:08Z")

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Why I keep receiving “Your FTP account quota has been exceeded” even though it’s my first time uploading an image?, because of that I can’t upload a website with any image

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**Author:** ![Meishin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/meishin/32/59902_2.png) [@Meishin](https://forum.infinityfree.com/u/Meishin)\
**Post date:** [January 4, 2025, 11:58am UTC](https://forum.infinityfree.com/t/ftp-error/103936/2 "2025-01-04T11:58:09Z")

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Please use an FTP client instead. The online file manager just randomly says that without reason.

> [@How to upload files with FTP](https://forum.infinityfree.com/t/how-to-upload-files-with-ftp/49306):
>
> The best and most reliable way to upload files is to use FTP. To upload files with FTP, you will need to following: Your FTP username Your FTP password The FTP hostname An FTP client You can find your FTP username, password and hostname in the client area under the FTP Details section. The FTP password is the same as your hosting account and control panel password, which is different from the password for the client area. If you like videos better then text guides, you can find one at the bot…

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<div class="post-metadata">

**Author:** ![Unique12343](https://forum.infinityfree.com/letter_avatar/unique12343/32/6_449c533f586939b6e5f246632a46421f.png) [@Unique12343](https://forum.infinityfree.com/u/Unique12343)\
**Post date:** [January 4, 2025, 12:06pm UTC](https://forum.infinityfree.com/t/ftp-error/103936/3 "2025-01-04T12:06:39Z")

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will I go to a separate website or just the control panel?

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**Author:** ![Meishin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/meishin/32/59902_2.png) [@Meishin](https://forum.infinityfree.com/u/Meishin)\
**Post date:** [January 4, 2025, 12:09pm UTC](https://forum.infinityfree.com/t/ftp-error/103936/4 "2025-01-04T12:09:47Z")

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You download an app called filezilla. [Download it here.](https://filezilla-project.org/download.php?type=client)

The full use of the app is illustrated in the article I shared with you above.

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**Author:** ![system](https://infinityfree-forum-uploads.s3.dualstack.eu-central-1.amazonaws.com/original/3X/b/0/b024fd3fa88bae093c9576e55c2c94e33f890206.svg) [@system](https://forum.infinityfree.com/u/system)\
**Post date:** [January 11, 2025, 12:10pm UTC](https://forum.infinityfree.com/t/ftp-error/103936/5 "2025-01-11T12:10:31Z")

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Closed on January 11, 2025, 12:10pm UTC

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