# FTP down: 421 3900 users (the maximum) are already logged in, sorry **URL:** \ **Category:** Hosting Support\ **Created:** [May 19, 2021, 8:54am UTC](https://forum.infinityfree.com/t/ftp-down-421-3900-users-the-maximum-are-already-logged-in-sorry/45424 "2021-05-19T08:54:29Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![anon32132660](https://forum.infinityfree.com/letter_avatar/anon32132660/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon32132660](https://forum.infinityfree.com/u/anon32132660)\ **Post date:** [May 19, 2021, 8:54am UTC](https://forum.infinityfree.com/t/ftp-down-421-3900-users-the-maximum-are-already-logged-in-sorry/45424/1 "2021-05-19T08:54:29Z")
### Username (e.g. epiz\_XXX) or Website URL This may be the general issue for the others also. ### Error Message # [FTP down: 421 3900 users (the maximum) are already logged in, sorry](https://forum.infinityfree.com/t/ftp-down-421-3900-users-the-maximum-are-already-logged-in-sorry/22888) ### Other Information This is relevant to this topic > [@FTP down: 421 3900 users (the maximum) are already logged in, sorry](https://forum.infinityfree.com/t/ftp-down-421-3900-users-the-maximum-are-already-logged-in-sorry/22888): > > At this time, the FTP server appears to be unreachable for all accounts. When attempting to login to the FTP server, you may see the following error message being reported by the server: 421 3900 users (the maximum) are already logged in, sorry Because the online file manager(s) also use FTP, the file managers are also unable to connect to your hosting account. We’re still trying to get in touch with iFastNet to get more information about this issue. which is closed already and should be reopened again till it’s resolved ? ---
**Author:** ![Admin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/admin/32/36437_2.png) [@Admin](https://forum.infinityfree.com/u/Admin)\ **Post date:** [May 19, 2021, 9:42am UTC](https://forum.infinityfree.com/t/ftp-down-421-3900-users-the-maximum-are-already-logged-in-sorry/45424/2 "2021-05-19T09:42:11Z")
2 posts were merged into an existing topic: [Maximum Users have already logged in FTP server Error](https://forum.infinityfree.com/t/maximum-users-have-already-logged-in-ftp-server-error/45362) ---
**Author:** ![Admin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/admin/32/36437_2.png) [@Admin](https://forum.infinityfree.com/u/Admin)\ **Post date:** [May 19, 2021, 9:42am UTC](https://forum.infinityfree.com/t/ftp-down-421-3900-users-the-maximum-are-already-logged-in-sorry/45424/3 "2021-05-19T09:42:12Z")