# FTP Authentication Failed

**URL:** https://forum.infinityfree.com/t/ftp-authentication-failed/75373
**Category:** Hosting Support
**Created:** [April 27, 2023, 4:10pm UTC](https://forum.infinityfree.com/t/ftp-authentication-failed/75373 "2023-04-27T16:10:55Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![rexluciano22](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/rexluciano22/32/35478_2.png) [@rexluciano22](https://forum.infinityfree.com/u/rexluciano22)
#### Post date: [April 27, 2023, 4:10pm UTC](https://forum.infinityfree.com/t/ftp-authentication-failed/75373/1 "2023-04-27T16:10:55Z")

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Recently, I noticed that FTP wasn’t working and it’s give me a message “530: Authentication failed” on my FTP client even the credentials are right. I tried different FTP credentials on different hosting that uses iFastNet servers, and it’s not working.

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### Author: ![KangJL](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/kangjl/32/12130_2.png) [@KangJL](https://forum.infinityfree.com/u/KangJL)
#### Post date: [April 27, 2023, 5:12pm UTC](https://forum.infinityfree.com/t/ftp-authentication-failed/75373/2 "2023-04-27T17:12:03Z")

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Please show ftp logs

> [@How to get full logs from FileZilla](https://forum.infinityfree.com/t/how-to-get-full-logs-from-filezilla/49303/):
>
> When trying to debug issues with FTP connections, it’s very useful to know what an FTP client is doing under the hood. FileZilla is a very popular FTP client which can provide fairly detailed information about it’s connections. This article explains how to get this information. Enable debug logging To enable debug logging in FileZilla, you’ll need to do the following: Go to Edit → Settings… Scroll down to the Debug page. Ensure that “Show debug menu” is enabled (it is by default). Update the…

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### Author: ![ChrisPAR](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/chrispar/32/8743_2.png) [@ChrisPAR](https://forum.infinityfree.com/u/ChrisPAR)
#### Post date: [April 27, 2023, 10:00pm UTC](https://forum.infinityfree.com/t/ftp-authentication-failed/75373/3 "2023-04-27T22:00:53Z")

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Have a look at this article as well if you haven’t:

> [@Help, I cannot connect to FTP](https://forum.infinityfree.com/t/help-i-cannot-connect-to-ftp/49307):
>
> Being able to access your hosting account over FTP is very important to manage your website files. However, there are reason why you may have trouble connecting to the FTP service. This article explains a few things you can try to fix your FTP connection. Login to your control panel After your account has been created, or reactivated after a suspension, you may need to login to the hosting control panel once to enable FTP access to your account. You can login to the control panel by logging in…

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### Author: ![system](https://infinityfree-forum-uploads.s3.dualstack.eu-central-1.amazonaws.com/original/3X/b/0/b024fd3fa88bae093c9576e55c2c94e33f890206.svg) [@system](https://forum.infinityfree.com/u/system)
#### Post date: [May 4, 2023, 10:01pm UTC](https://forum.infinityfree.com/t/ftp-authentication-failed/75373/4 "2023-05-04T22:01:51Z")

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