# FTP Account Quota Exceeded **URL:** \ **Category:** Hosting Support\ **Created:** [March 4, 2025, 6:37pm UTC](https://forum.infinityfree.com/t/ftp-account-quota-exceeded/106839 "2025-03-04T18:37:20Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![kwilder](https://forum.infinityfree.com/letter_avatar/kwilder/32/5_5575768a8748004e209b776fc1b2916d.png) [@kwilder](https://forum.infinityfree.com/u/kwilder)\ **Post date:** [March 4, 2025, 6:37pm UTC](https://forum.infinityfree.com/t/ftp-account-quota-exceeded/106839/1 "2025-03-04T18:37:20Z")
### Website URL (please specify the URL of the site on which you are experiencing the problem) [https://filemanager.ai/new/](https://filemanager.ai/new/) ### Error Message "Your FTP account quota has been exceeded.” ### Other Information When selected the file upload option in the file manager I get that error. I am using the [great-site.net](http://great-site.net) subdomain. I am on guest PC so [Filezilla](https://filezilla-project.org/download.php?type=client) is not an option. I am confident you can duplicate the error by creating new account and uploading text file in file manager. I built the file directory browser “index.php” by using the file edit mode. Thank you for the hosting service. I am grateful. kind of sort of. Account Settings: f0\_38392241 Disk Space Usage 0 MB / 5 GB 0% Complete Bandwidth Usage 1 MB / Unlimited Inode Usage 25 / 59400 0% Complete Hits Usage Today 40 / 50000 0% Complete ---
**Author:** ![Jri-Creator](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/jri-creator/32/65654_2.png) [@Jri-Creator](https://forum.infinityfree.com/u/Jri-Creator)\ **Post date:** [March 4, 2025, 8:42pm UTC](https://forum.infinityfree.com/t/ftp-account-quota-exceeded/106839/2 "2025-03-04T20:42:11Z")
The file manager hosted on filemanager.ai sometimes bugs out like this. Since you are using a guest session, the only other option is to use another online FTP manager. I have one hosted at [https://jftp.rf.gd](https://jftp.rf.gd) , which you can use. It’s the same file manager hosted online, but I can confirm that file uploading works. Let me know how this works for you. ---
**Author:** ![kwilder](https://forum.infinityfree.com/letter_avatar/kwilder/32/5_5575768a8748004e209b776fc1b2916d.png) [@kwilder](https://forum.infinityfree.com/u/kwilder)\ **Post date:** [March 4, 2025, 9:24pm UTC](https://forum.infinityfree.com/t/ftp-account-quota-exceeded/106839/3 "2025-03-04T21:24:57Z")
Thanks for the quick response! I’m happy to say that I can upload files now. I appreciate your help! I’ll reach out if I run into any more issues. Thanks again! ---
**Author:** ![JavesPotato](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/javespotato/32/53167_2.png) [@JavesPotato](https://forum.infinityfree.com/u/JavesPotato)\ **Post date:** [March 5, 2025, 4:07am UTC](https://forum.infinityfree.com/t/ftp-account-quota-exceeded/106839/4 "2025-03-05T04:07:39Z")
It’s recommended to use FTP program instead of any online file manager. > [@How to upload files with FTP](https://forum.infinityfree.com/t/how-to-upload-files-with-ftp/49306): > > The best and most reliable way to upload files is to use FTP. To upload files with FTP, you will need to following: Your FTP username Your FTP password The FTP hostname An FTP client You can find your FTP username, password and hostname in the client area under the FTP Details section. The FTP password is the same as your hosting account and control panel password, which is different from the password for the client area. If you like videos better then text guides, you can find one at the bot… ---
**Author:** ![hacxxx](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/hacxxx/32/48404_2.png) [@hacxxx](https://forum.infinityfree.com/u/hacxxx)\ **Post date:** [March 5, 2025, 9:19am UTC](https://forum.infinityfree.com/t/ftp-account-quota-exceeded/106839/5 "2025-03-05T09:19:25Z")
> [@kwilder](#): > > I am on guest PC so Filezilla is not an option. Not an option, why? [FileZilla Client Portable (FTP client) | PortableApps.com](https://portableapps.com/apps/internet/filezilla_portable) Uncompress and it runs even on restricted systems. If not drop to an external device. ---
**Author:** ![Jri-Creator](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/jri-creator/32/65654_2.png) [@Jri-Creator](https://forum.infinityfree.com/u/Jri-Creator)\ **Post date:** [March 5, 2025, 10:37am UTC](https://forum.infinityfree.com/t/ftp-account-quota-exceeded/106839/6 "2025-03-05T10:37:02Z")
> [@JavesPotato](#): > > It’s recommended to use FTP program instead of any online file manager Understandable, but OP is using a guest session to interact with a hosted website of OP’s own. Not really secure, but if that’s what the OP does, OP can continue. > [@hacxxx](#): > > Not an option, why? > [FileZilla Client Portable (FTP client) | PortableApps.com](https://portableapps.com/apps/internet/filezilla_portable) To be honest, I didn’t know this existed. That’s why I suggested my FTP manager. Besides, even if I did know, the possibility of the app running on a guest session is low. Let’s consider this topic solved for now. ---
**Author:** ![system](https://infinityfree-forum-uploads.s3.dualstack.eu-central-1.amazonaws.com/original/3X/b/0/b024fd3fa88bae093c9576e55c2c94e33f890206.svg) [@system](https://forum.infinityfree.com/u/system)\ **Post date:** [March 12, 2025, 10:37am UTC](https://forum.infinityfree.com/t/ftp-account-quota-exceeded/106839/7 "2025-03-12T10:37:27Z")
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