# FTP account error

**URL:** <https://forum.infinityfree.com/t/ftp-account-error/48873>\
**Category:** Hosting Support\
**Created:** [July 25, 2021, 2:42am UTC](https://forum.infinityfree.com/t/ftp-account-error/48873 "2021-07-25T02:42:00Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![DevServers](https://forum.infinityfree.com/letter_avatar/devservers/32/6_22734026db12803ebb3e059622ac3534.png) [@DevServers](https://forum.infinityfree.com/u/DevServers)\
**Post date:** [July 25, 2021, 2:42am UTC](https://forum.infinityfree.com/t/ftp-account-error/48873/1 "2021-07-25T02:42:00Z")

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### Username (e.g. epiz\_XXX) or Website URL

epiz\_29091309  
[http://modelingwow.rf.gd](http://modelingwow.rf.gd)

### Error Message

I can not enter FTP account of any hosting accounts

### Other Information

What can I do to enter ftp accounts, there is an error with programs or through the panel

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<div class="post-metadata">

**Author:** ![KangJL](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/kangjl/32/12130_2.png) [@KangJL](https://forum.infinityfree.com/u/KangJL)\
**Post date:** [July 25, 2021, 3:56am UTC](https://forum.infinityfree.com/t/ftp-account-error/48873/2 "2021-07-25T03:56:46Z")

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Due to this???

> [@\[SOLVED\] Website IPs 185.27.134.116 and 185.27.134.98 are down](https://forum.infinityfree.com/t/website-ips-185-27-134-116-and-185-27-134-98-are-down/48822):
>
> IMPORTANT: Please read the [Outage Communication Rules](https://forum.infinityfree.com/t/read-first-outage-communication-rules/46444) before posting! Since July 24, 11:00 UTC the website IPs 185.27.134.116 and 185.27.134.98 are down. We know the following issues occur: Websites return some kind of Connection Refused or Connection Timed Out error. FTP and file manager access is not working. Some control panel features, like Softaculous, also do not work. At this time, there is no known workaround or fix. We’re aware of the issue and have notified iFastNet. I’ll update …

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<div class="post-metadata">

**Author:** ![Oxy](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/oxy/32/37989_2.png) [@Oxy](https://forum.infinityfree.com/u/Oxy)\
**Post date:** [July 25, 2021, 9:51am UTC](https://forum.infinityfree.com/t/ftp-account-error/48873/3 "2021-07-25T09:51:40Z")

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Closed on July 25, 2021, 9:51am UTC