# FTP 530 Login Authentication Failed and File Manager Not Working **URL:** \ **Category:** Hosting Support\ **Created:** [September 4, 2026, 12:21am UTC](https://forum.infinityfree.com/t/ftp-530-login-authentication-failed-and-file-manager-not-working/120516 "2026-09-04T00:21:40Z")\ **Posts on this page:** 1\ **Showing post:** 3
**Author:** ![Admin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/admin/32/36437_2.png) [@Admin](https://forum.infinityfree.com/u/Admin)\ **Post date:** [September 4, 2026, 8:17am UTC](https://forum.infinityfree.com/t/ftp-530-login-authentication-failed-and-file-manager-not-working/120516/3 "2026-09-04T08:17:21Z")
> [@WebburnsTech\_Admin](#): > > hosting password has nothing to do with **FTP Password** The hosting account password and FTP password are the same. However, they are not the same as the client area password. The file manager not working is telling though, it means that the password in the client area is not working. One thing to try is logging in to the control panel. That usually helps to unlock FTP access. > [@Help, I cannot connect to FTP](https://forum.infinityfree.com/t/help-i-cannot-connect-to-ftp/49307): > > Being able to access your hosting account over FTP is very important to manage your website files. However, there are reason why you may have trouble connecting to the FTP service. This article explains a few things you can try to fix your FTP connection. Login to your control panel After your account has been created, or reactivated after a suspension, you may need to login to the hosting control panel once to enable FTP access to your account. You can login to the control panel by logging in… --- _[View the full topic](https://forum.infinityfree.com/t/ftp-530-login-authentication-failed-and-file-manager-not-working/120516)._