# Firewall blocking my hosted site? **URL:** \ **Category:** Hosting Support\ **Created:** [January 26, 2024, 2:57pm UTC](https://forum.infinityfree.com/t/firewall-blocking-my-hosted-site/89167 "2024-01-26T14:57:44Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![pradipta](https://forum.infinityfree.com/letter_avatar/pradipta/32/6_22734026db12803ebb3e059622ac3534.png) [@pradipta](https://forum.infinityfree.com/u/pradipta)\ **Post date:** [January 26, 2024, 2:57pm UTC](https://forum.infinityfree.com/t/firewall-blocking-my-hosted-site/89167/1 "2024-01-26T14:57:45Z")
prasenc.free.nf (please specify the URL of the site on which you are experiencing the problem) ### Error Message Can’t connect to URL “[http://prasenc.free.nf/index.php?rest\_route=/convertful/v2/get\_info/](http://prasenc.free.nf/index.php?rest_route=/convertful/v2/get_info/)”. Please check site’s firewall settings ### I have installed the ‘convertful’ plugin in the above wordpress site prasenc.free.nf & have also installed the SSL certificate but still I can’t connect to convertful. I have no other plugins installed in my site. So I want to know whether any firewall connection from your side is blocking the connection? (other information and details relevant to your question) ---
**Author:** ![KangJL](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/kangjl/32/12130_2.png) [@KangJL](https://forum.infinityfree.com/u/KangJL)\ **Post date:** [January 26, 2024, 3:21pm UTC](https://forum.infinityfree.com/t/firewall-blocking-my-hosted-site/89167/2 "2024-01-26T15:21:17Z")
No issue ![image](https://forum-cdn.infinityfree.net/original/3X/2/f/2f02a8c36b92d3348a286e964957c16bca774d7f.png) Sounds like due to this > [@Ensuring only web browsers can access your website](https://forum.infinityfree.com/t/ensuring-only-web-browsers-can-access-your-website/49353/): > > InfinityFree is a website hosting service. That means that the hosting accounts we provided are intended for hosting websites. Websites contain pages that are accessed through web browsers. InfinityFree is not intended to be used for file sharing, API hosting, database hosting or background tasks/tools. To help enforce this, free hosting enforces a security system that makes sure that anyone trying to access your website is using a normal web browser. This is done by checking whether the web br… ---
**Author:** ![pradipta](https://forum.infinityfree.com/letter_avatar/pradipta/32/6_22734026db12803ebb3e059622ac3534.png) [@pradipta](https://forum.infinityfree.com/u/pradipta)\ **Post date:** [January 27, 2024, 5:51am UTC](https://forum.infinityfree.com/t/firewall-blocking-my-hosted-site/89167/3 "2024-01-27T05:51:57Z")
So Sir, you mean I can’t connect the ‘Convertul’ plugin in my WordPress site to the Convertful website? And then, what is the solution? ---
**Author:** ![KangJL](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/kangjl/32/12130_2.png) [@KangJL](https://forum.infinityfree.com/u/KangJL)\ **Post date:** [January 27, 2024, 6:03am UTC](https://forum.infinityfree.com/t/firewall-blocking-my-hosted-site/89167/4 "2024-01-27T06:03:37Z")
Please read the article linked in the post ---
**Author:** ![pradipta](https://forum.infinityfree.com/letter_avatar/pradipta/32/6_22734026db12803ebb3e059622ac3534.png) [@pradipta](https://forum.infinityfree.com/u/pradipta)\ **Post date:** [January 27, 2024, 10:37am UTC](https://forum.infinityfree.com/t/firewall-blocking-my-hosted-site/89167/5 "2024-01-27T10:37:39Z")
Dear Sir, I’m not a technical person so can’t understand all these technical things… kindly tell me please in yes or no , if it is possible to connect to convertful? I went through the article you posted but it went over my head. ---
**Author:** ![Meishin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/meishin/32/59902_2.png) [@Meishin](https://forum.infinityfree.com/u/Meishin)\ **Post date:** [January 27, 2024, 10:41am UTC](https://forum.infinityfree.com/t/firewall-blocking-my-hosted-site/89167/6 "2024-01-27T10:41:31Z")
No. That’s all for you now. ---
**Author:** ![pradipta](https://forum.infinityfree.com/letter_avatar/pradipta/32/6_22734026db12803ebb3e059622ac3534.png) [@pradipta](https://forum.infinityfree.com/u/pradipta)\ **Post date:** [January 27, 2024, 11:04am UTC](https://forum.infinityfree.com/t/firewall-blocking-my-hosted-site/89167/7 "2024-01-27T11:04:00Z")
Sir, That is rude on your part. I am not a business person & just a student hosting this site as part of a project… Will it cost you so much to say a ‘Yes or No’ ?? I am really astonished!! ---
**Author:** ![Meishin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/meishin/32/59902_2.png) [@Meishin](https://forum.infinityfree.com/u/Meishin)\ **Post date:** [January 27, 2024, 11:05am UTC](https://forum.infinityfree.com/t/firewall-blocking-my-hosted-site/89167/8 "2024-01-27T11:05:21Z")
It didn’t cost much. My answer is “No, you can’t.”. ---
**Author:** ![anon95807532](https://forum.infinityfree.com/letter_avatar/anon95807532/32/6_22734026db12803ebb3e059622ac3534.png) [@anon95807532](https://forum.infinityfree.com/u/anon95807532)\ **Post date:** [January 27, 2024, 4:17pm UTC](https://forum.infinityfree.com/t/firewall-blocking-my-hosted-site/89167/9 "2024-01-27T16:17:13Z")
> [@pradipta](#): > > kindly tell me please in yes or no > [@Meishin](#): > > No. That’s all for you now. > [@pradipta](#): > > That is rude on your part. ![2671e0601faf3b43874e061ff665e3e2](https://infinityfree-forum-uploads.s3.dualstack.eu-central-1.amazonaws.com/original/2X/6/6b555fda08268ac2fa4f32792c250d77b327ab8d.jpeg) I thought he just answered the way you asked for? > [@pradipta](#): > > just a student hosting this site as part of a project Then **learn about the security system** , and figure out the difference between a browser and an API access attempt. This “just tell me yes or no” attitude won’t get you a long way. > [@pradipta](#): > > Will it cost you so much to say a ‘Yes or No’ ?? And I would say this sounds very rude. ---
**Author:** ![pradipta](https://forum.infinityfree.com/letter_avatar/pradipta/32/6_22734026db12803ebb3e059622ac3534.png) [@pradipta](https://forum.infinityfree.com/u/pradipta)\ **Post date:** [January 29, 2024, 3:41pm UTC](https://forum.infinityfree.com/t/firewall-blocking-my-hosted-site/89167/10 "2024-01-29T15:41:23Z")
> [@anon95807532](#): > > And I would say this sounds very rude. Oh I see!! That sounds rude & not your reply?? ---
**Author:** ![KangJL](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/kangjl/32/12130_2.png) [@KangJL](https://forum.infinityfree.com/u/KangJL)\ **Post date:** [January 29, 2024, 3:52pm UTC](https://forum.infinityfree.com/t/firewall-blocking-my-hosted-site/89167/11 "2024-01-29T15:52:00Z")
Closed on January 29, 2024, 3:52pm UTC Thread closed as discussion has gone off topic