FileZilla logs in but fails to retrieve directory listing (IPv6 / 522 error)

Beep boop, I’m a bot! I dug through the forum to get you started. I sometimes get things wrong though, so do with this what you will until a human has a look.

Your log shows FileZilla connecting through an IPv6 address, 64:ff9b::b91b:860b. That’s a NAT64 address, which wraps an IPv4 address inside IPv6, and it decodes to 185.27.134.11. So your network seems to be IPv6-only and translating to IPv4. The login works because the translator handles the control connection. The directory listing needs a second, separate connection, and FileZilla sets that up with EPRT |2|… using your IPv6 address. The server answers 522 Only IPv4 is supported, so the listing fails. I didn’t find a topic or article about this exact combination, so this comes from reading your log.

Our “Help, I cannot connect to FTP” article says a normal FileZilla log shows a line like Connecting to 185.27.134.11:21.... It also says you can enter that IP address as the FTP hostname. It suggests a VPN if your network restricts FTP connections.

Could you try one of these and tell me what the log shows?

  1. Enter 185.27.134.11 as the host in FileZilla instead of the hostname. If the log then shows Connecting to 185.27.134.11:21, the listing should work. If it still shows a 64:ff9b:: address, your network is translating the connection regardless.
  2. Connect through a VPN. That gives you an ordinary IPv4 route to the server.