# Files uploaded onto FTP sever gets deleted immediately **URL:** \ **Category:** Hosting Support\ **Created:** [March 28, 2024, 4:52pm UTC](https://forum.infinityfree.com/t/files-uploaded-onto-ftp-sever-gets-deleted-immediately/91674 "2024-03-28T16:52:24Z")\ **Posts on this page:** 14\ **Page:** 1
**Author:** ![lorluin](https://forum.infinityfree.com/letter_avatar/lorluin/32/5_5575768a8748004e209b776fc1b2916d.png) [@lorluin](https://forum.infinityfree.com/u/lorluin)\ **Post date:** [March 28, 2024, 4:52pm UTC](https://forum.infinityfree.com/t/files-uploaded-onto-ftp-sever-gets-deleted-immediately/91674/1 "2024-03-28T16:52:24Z")
### Website URL [ftpupload.net](http://ftpupload.net), account epiz\_32522758 ### Error Message No error message, but the files gets immediately deleted after the upload ### Other Information For example, I have tried with a simple xls file of 6 kb Can you please help? Thank you. Best regards, Lorenzo ---
**Author:** ![KangJL](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/kangjl/32/12130_2.png) [@KangJL](https://forum.infinityfree.com/u/KangJL)\ **Post date:** [March 28, 2024, 4:57pm UTC](https://forum.infinityfree.com/t/files-uploaded-onto-ftp-sever-gets-deleted-immediately/91674/2 "2024-03-28T16:57:21Z")
Did you read? > [@Why are my files deleted after uploading them](https://forum.infinityfree.com/docs?topic=49310): > > Sometimes, when you upload a file, the upload is completed but the file is deleted immediately afterwards. This is usually caused by one of the following issues: The file is not in a htdocs folder All websites files must be uploaded to either the main htdocs folder, or to the domain specific htdocs folder (like example.com/htdocs). You cannot upload files to other directories on your account. If you try to create or upload files anywhere else, they will be deleted automatically. The file type… ---
**Author:** ![lorluin](https://forum.infinityfree.com/letter_avatar/lorluin/32/5_5575768a8748004e209b776fc1b2916d.png) [@lorluin](https://forum.infinityfree.com/u/lorluin)\ **Post date:** [March 28, 2024, 4:59pm UTC](https://forum.infinityfree.com/t/files-uploaded-onto-ftp-sever-gets-deleted-immediately/91674/3 "2024-03-28T16:59:00Z")
Yes, I did and neither of the cases listed is actually mine ---
**Author:** ![lorluin](https://forum.infinityfree.com/letter_avatar/lorluin/32/5_5575768a8748004e209b776fc1b2916d.png) [@lorluin](https://forum.infinityfree.com/u/lorluin)\ **Post date:** [March 28, 2024, 4:59pm UTC](https://forum.infinityfree.com/t/files-uploaded-onto-ftp-sever-gets-deleted-immediately/91674/4 "2024-03-28T16:59:37Z")
Also considering that everything has been working seamlessly for 1 year approximately (same data files uploaded daily) ---
**Author:** ![Greenreader9](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/greenreader9/32/22847_2.png) [@Greenreader9](https://forum.infinityfree.com/u/Greenreader9)\ **Post date:** [March 28, 2024, 5:41pm UTC](https://forum.infinityfree.com/t/files-uploaded-onto-ftp-sever-gets-deleted-immediately/91674/5 "2024-03-28T17:41:46Z")
Can you share the full file name, and the location you are trying to upload it to? Also, does uploading to a different directory work? How about a different account? Have you tried using FileZilla or a different desktop FTP client? ---
**Author:** ![lorluin](https://forum.infinityfree.com/letter_avatar/lorluin/32/5_5575768a8748004e209b776fc1b2916d.png) [@lorluin](https://forum.infinityfree.com/u/lorluin)\ **Post date:** [March 29, 2024, 8:05am UTC](https://forum.infinityfree.com/t/files-uploaded-onto-ftp-sever-gets-deleted-immediately/91674/6 "2024-03-29T08:05:22Z")
Hi, The file name is SPV\_2024-03-26.xlsx. I am trying to upload it to the following folder: /MEKaP\_RG If I try a different directory, I get the same problem. I have tried both using command line and FileZilla. The problem is experienced by myself and another colleague of mine, who is trying to upload the file from a different PC in Rome. I have no other account I can try. Thank you! Best regards, Lorenzo ---
**Author:** ![KangJL](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/kangjl/32/12130_2.png) [@KangJL](https://forum.infinityfree.com/u/KangJL)\ **Post date:** [March 29, 2024, 8:35am UTC](https://forum.infinityfree.com/t/files-uploaded-onto-ftp-sever-gets-deleted-immediately/91674/7 "2024-03-29T08:35:27Z")
Likely due to this > [@Why are my files deleted after uploading them](https://forum.infinityfree.com/t/why-are-my-files-deleted-after-uploading-them/49310/1): > > ## The file contains malware > > Uploaded files are automatically scanned for malware. If malware is detected in a file, it’s automatically deleted to prevent damage to your website and your visitors. ---
**Author:** ![Meishin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/meishin/32/59902_2.png) [@Meishin](https://forum.infinityfree.com/u/Meishin)\ **Post date:** [March 29, 2024, 9:04am UTC](https://forum.infinityfree.com/t/files-uploaded-onto-ftp-sever-gets-deleted-immediately/91674/8 "2024-03-29T09:04:06Z")
> [@lorluin](#): > > (same data files uploaded daily) That would have eventually break the inode limit. > [@Inode limit on free hosting](https://forum.infinityfree.com/t/what-does-the-inode-limit-mean/49331): > > Your control panel shows an inode counter that tracks how many files and folders you have on your hosting account. If you’re seeing high inode usage or approaching the limit, don’t panic. Most websites use many inodes, and this is completely normal. Should I be worried about my inode usage? For most websites, high inode usage is expected and not a problem: Normal usage: 40-60% of your inode limit is typical for websites with WordPress, plugins, themes, or multiple sites. Large software install… And seeing how you are uploading excel datasheets, your use could be considered as using our service as a file storage service which already goes against the ToS and might result in suspension. ---
**Author:** ![Admin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/admin/32/36437_2.png) [@Admin](https://forum.infinityfree.com/u/Admin)\ **Post date:** [March 29, 2024, 9:37am UTC](https://forum.infinityfree.com/t/files-uploaded-onto-ftp-sever-gets-deleted-immediately/91674/9 "2024-03-29T09:37:10Z")
> [@lorluin](#): > > The file name is SPV\_2024-03-26.xlsx. I am trying to upload it to the following folder: > > /MEKaP\_RG I checked your site and the file seems to be there. Still, please note that we provide a website hosting service, not a document backup service. If you are looking for a safe place to store and share spreadsheets, please consider using something like Google Drive, which are much more suitable services for it. ---
**Author:** ![lorluin](https://forum.infinityfree.com/letter_avatar/lorluin/32/5_5575768a8748004e209b776fc1b2916d.png) [@lorluin](https://forum.infinityfree.com/u/lorluin)\ **Post date:** [March 29, 2024, 1:24pm UTC](https://forum.infinityfree.com/t/files-uploaded-onto-ftp-sever-gets-deleted-immediately/91674/10 "2024-03-29T13:24:14Z")
Thanks a lot for the help. Actually, that file was uploaded some days ago, while I am trying to upload the following one: SPV\_2024-03-27.xlsx. I have just tried, you might see that in the log of the website, but the file got deleted immediately. I am not using the website/FTP as a document backup service, but to exchange file. Can you please check what happened to the SPV\_2024-03-27.xlsx file? Thank you. Best regards, Lorenzo ---
**Author:** ![lorluin](https://forum.infinityfree.com/letter_avatar/lorluin/32/5_5575768a8748004e209b776fc1b2916d.png) [@lorluin](https://forum.infinityfree.com/u/lorluin)\ **Post date:** [March 29, 2024, 1:25pm UTC](https://forum.infinityfree.com/t/files-uploaded-onto-ftp-sever-gets-deleted-immediately/91674/11 "2024-03-29T13:25:29Z")
Acually I delete files from the server once a month. And I am not using the service as a storage one. Thank you. ---
**Author:** ![lorluin](https://forum.infinityfree.com/letter_avatar/lorluin/32/5_5575768a8748004e209b776fc1b2916d.png) [@lorluin](https://forum.infinityfree.com/u/lorluin)\ **Post date:** [March 29, 2024, 1:26pm UTC](https://forum.infinityfree.com/t/files-uploaded-onto-ftp-sever-gets-deleted-immediately/91674/12 "2024-03-29T13:26:07Z")
That is quite unlikely as the same issue occurs for different files, uploaded from different machines ---
**Author:** ![Meishin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/meishin/32/59902_2.png) [@Meishin](https://forum.infinityfree.com/u/Meishin)\ **Post date:** [March 30, 2024, 3:32am UTC](https://forum.infinityfree.com/t/files-uploaded-onto-ftp-sever-gets-deleted-immediately/91674/13 "2024-03-30T03:32:18Z")
> [@lorluin](#): > > but to exchange file That’s still prohibited, no matter which fancy words you are going to wrap up your use case, as long as it’s not producing web based content, it goes against the ToS and can result in suspension. ---
**Author:** ![system](https://infinityfree-forum-uploads.s3.dualstack.eu-central-1.amazonaws.com/original/3X/b/0/b024fd3fa88bae093c9576e55c2c94e33f890206.svg) [@system](https://forum.infinityfree.com/u/system)\ **Post date:** [April 8, 2024, 3:42pm UTC](https://forum.infinityfree.com/t/files-uploaded-onto-ftp-sever-gets-deleted-immediately/91674/15 "2024-04-08T15:42:36Z")
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