# FileManager.ai bug **URL:** \ **Category:** Hosting Support\ **Created:** [April 12, 2024, 2:48pm UTC](https://forum.infinityfree.com/t/filemanager-ai-bug/92252 "2024-04-12T14:48:19Z")\ **Posts on this page:** 1\ **Showing post:** 2
**Author:** ![Meishin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/meishin/32/59902_2.png) [@Meishin](https://forum.infinityfree.com/u/Meishin)\ **Post date:** [April 12, 2024, 2:51pm UTC](https://forum.infinityfree.com/t/filemanager-ai-bug/92252/2 "2024-04-12T14:51:42Z")
Yes, it’s a bug (though more like design issue). So please use desktop FTP as everyone know it’s buggy. > [@How to upload files with FTP](https://forum.infinityfree.com/t/how-to-upload-files-with-ftp/49306): > > The best and most reliable way to upload files is to use FTP. To upload files with FTP, you will need to following: Your FTP username Your FTP password The FTP hostname An FTP client You can find your FTP username, password and hostname in the client area under the FTP Details section. The FTP password is the same as your hosting account and control panel password, which is different from the password for the client area. If you like videos better then text guides, you can find one at the bot… --- _[View the full topic](https://forum.infinityfree.com/t/filemanager-ai-bug/92252)._