# File Transfer Upload Error **URL:** \ **Category:** Hosting Support\ **Created:** [August 25, 2025, 6:43pm UTC](https://forum.infinityfree.com/t/file-transfer-upload-error/115166 "2025-08-25T18:43:55Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![ChiefK](https://forum.infinityfree.com/letter_avatar/chiefk/32/5_5575768a8748004e209b776fc1b2916d.png) [@ChiefK](https://forum.infinityfree.com/u/ChiefK)\ **Post date:** [August 25, 2025, 6:43pm UTC](https://forum.infinityfree.com/t/file-transfer-upload-error/115166/1 "2025-08-25T18:43:55Z")
### Website URL [http://chiefk.infinityfreeapp.com](http://chiefk.infinityfreeapp.com) (please specify the URL of the site on which you are experiencing the problem) ### Error Message ![FIle Transfer Error](https://forum-cdn.infinityfree.net/original/3X/7/9/79e966114873b58f4b4cd0af7a0646c296ccbd6a.png) (please share the FULL error message you see, if applicable) ### Other Information (other information and details relevant to your question) ---
**Author:** ![Jri-Creator](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/jri-creator/32/65654_2.png) [@Jri-Creator](https://forum.infinityfree.com/u/Jri-Creator)\ **Post date:** [August 25, 2025, 7:46pm UTC](https://forum.infinityfree.com/t/file-transfer-upload-error/115166/2 "2025-08-25T19:46:34Z")
Hello, and Welcome to the InfinityFree Forum, @ChiefK! We have noted this bug. It is recommended to use [FileZilla](https://filezilla-project.org/download.php?type=client) to transfer files over FTP. ---
**Author:** ![ChiefK](https://forum.infinityfree.com/letter_avatar/chiefk/32/5_5575768a8748004e209b776fc1b2916d.png) [@ChiefK](https://forum.infinityfree.com/u/ChiefK)\ **Post date:** [August 25, 2025, 8:09pm UTC](https://forum.infinityfree.com/t/file-transfer-upload-error/115166/3 "2025-08-25T20:09:28Z")
Thanks. I was unable to connect using [FileZilla](https://filezilla-project.org/download.php?type=client). I used [chiefk.infinityfreeapp.com](http://chiefk.infinityfreeapp.com) as Host my Username and Password. Am I missing something? Thanks. ---
**Author:** ![Jri-Creator](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/jri-creator/32/65654_2.png) [@Jri-Creator](https://forum.infinityfree.com/u/Jri-Creator)\ **Post date:** [August 25, 2025, 8:17pm UTC](https://forum.infinityfree.com/t/file-transfer-upload-error/115166/4 "2025-08-25T20:17:27Z")
For host, you must use `ftpupload.net`. Username is the Hosting Account Username. Password is Hosting Account Password. > [@Help, I cannot connect to FTP](https://forum.infinityfree.com/t/help-i-cannot-connect-to-ftp/49307): > > Being able to access your hosting account over FTP is very important to manage your website files. However, there are reason why you may have trouble connecting to the FTP service. This article explains a few things you can try to fix your FTP connection. Login to your control panel After your account has been created, or reactivated after a suspension, you may need to login to the hosting control panel once to enable FTP access to your account. You can login to the control panel by logging in… ---
**Author:** ![HorsyMandur](https://forum.infinityfree.com/letter_avatar/horsymandur/32/5_5575768a8748004e209b776fc1b2916d.png) [@HorsyMandur](https://forum.infinityfree.com/u/HorsyMandur)\ **Post date:** [August 25, 2025, 10:26pm UTC](https://forum.infinityfree.com/t/file-transfer-upload-error/115166/5 "2025-08-25T22:26:14Z")
Hello, personally, I use Total Commander’s integrated FTP ---
**Author:** ![system](https://infinityfree-forum-uploads.s3.dualstack.eu-central-1.amazonaws.com/original/3X/b/0/b024fd3fa88bae093c9576e55c2c94e33f890206.svg) [@system](https://forum.infinityfree.com/u/system)\ **Post date:** [September 4, 2025, 1:51am UTC](https://forum.infinityfree.com/t/file-transfer-upload-error/115166/7 "2025-09-04T01:51:18Z")
This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.