# File manager outage?

**URL:** <https://forum.infinityfree.com/t/file-manager-outage/29940>\
**Category:** Hosting Support\
**Created:** [May 12, 2020, 12:09am UTC](https://forum.infinityfree.com/t/file-manager-outage/29940 "2020-05-12T00:09:07Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![UnknownLolz](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/unknownlolz/32/14581_2.png) [@UnknownLolz](https://forum.infinityfree.com/u/UnknownLolz)\
**Post date:** [May 12, 2020, 12:47am UTC](https://forum.infinityfree.com/t/file-manager-outage/29940/2 "2020-05-12T00:47:25Z")

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Hello there,

There’s currently an ongoing issue with the FTP.  
Please refer to this announcement:

> [@421 3900 users (the maximum) are already logged in, sorry (and file manager issues)](https://forum.infinityfree.com/t/421-3900-users-the-maximum-are-already-logged-in-sorry-and-file-manager-issues/29220):
>
> For a few days now, it appears that there are capacity issues on the FTP servers again. When trying to login to the FTP server, you’ll see an error like: 421 3900 users (the maximum) are already logged in, sorry The file manager, which also relies on FTP, is also unable to connect. You may see error like “Could not read line from socket” or simply be redirected back to a login screen. We’re aware of the issue and we’re investigating it.

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_[View the full topic](https://forum.infinityfree.com/t/file-manager-outage/29940)._