# File manager is not opening. This site is unreachable **URL:** \ **Category:** Hosting Support\ **Created:** [February 22, 2023, 3:19pm UTC](https://forum.infinityfree.com/t/file-manager-is-not-opening-this-site-is-unreachable/72721 "2023-02-22T15:19:54Z")\ **Posts on this page:** 1\ **Showing post:** 2
**Author:** ![anon46092769](https://forum.infinityfree.com/letter_avatar/anon46092769/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon46092769](https://forum.infinityfree.com/u/anon46092769)\ **Post date:** [February 22, 2023, 3:35pm UTC](https://forum.infinityfree.com/t/file-manager-is-not-opening-this-site-is-unreachable/72721/2 "2023-02-22T15:35:51Z")
It looks like the File Manager is down at the moment, so we will have to wait until it’s back up. In the meanwhile, you can still upload files using FTP. > [@How to upload files with FTP](https://forum.infinityfree.com/t/how-to-upload-files-with-ftp/49306): > > The best and most reliable way to upload files is to use FTP. To upload files with FTP, you will need to following: Your FTP username Your FTP password The FTP hostname An FTP client You can find your FTP username, password and hostname in the client area under the FTP Details section. The FTP password is the same as your hosting account and control panel password, which is different from the password for the client area. If you like videos better then text guides, you can find one at the bot… --- _[View the full topic](https://forum.infinityfree.com/t/file-manager-is-not-opening-this-site-is-unreachable/72721)._