# File Manager and FTP not working

**URL:** <https://forum.infinityfree.com/t/file-manager-and-ftp-not-working/58471>\
**Category:** Hosting Support\
**Created:** [February 24, 2022, 5:43pm UTC](https://forum.infinityfree.com/t/file-manager-and-ftp-not-working/58471 "2022-02-24T17:43:53Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![Greenreader9](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/greenreader9/32/22847_2.png) [@Greenreader9](https://forum.infinityfree.com/u/Greenreader9)\
**Post date:** [February 24, 2022, 5:46pm UTC](https://forum.infinityfree.com/t/file-manager-and-ftp-not-working/58471/2 "2022-02-24T17:46:14Z")

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Welcome!

Can you try the steps outlined in this article?

> [@Help, I cannot connect to FTP](https://forum.infinityfree.com/t/help-i-cannot-connect-to-ftp/49307):
>
> Being able to access your hosting account over FTP is very important to manage your website files. However, there are reason why you may have trouble connecting to the FTP service. This article explains a few things you can try to fix your FTP connection. Login to your control panel After your account has been created, or reactivated after a suspension, you may need to login to the hosting control panel once to enable FTP access to your account. You can login to the control panel by logging in…

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