# Fatal error - help i can't get my website working! **URL:** \ **Category:** Hosting Support\ **Created:** [September 19, 2021, 10:10am UTC](https://forum.infinityfree.com/t/fatal-error-help-i-cant-get-my-website-working/51782 "2021-09-19T10:10:29Z")\ **Posts on this page:** 1\ **Showing post:** 5
**Author:** ![Admin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/admin/32/36437_2.png) [@Admin](https://forum.infinityfree.com/u/Admin)\ **Post date:** [September 23, 2021, 12:29pm UTC](https://forum.infinityfree.com/t/fatal-error-help-i-cant-get-my-website-working/51782/5 "2021-09-23T12:29:05Z")
> [@anon17292561](#): > > Can’t Infinity just rollback to before this error occurred once? No, we don’t have backups for free hosting, let alone full point-in-time snapshots. > [@anon17292561](#): > > Can anyone at Infinity tell me what has gone wrong. Most likely a botched installation or upgrade of WordPress. Following this article, as suggested by @KangJL, should fix this: > [@How to fix a corrupted WordPress installation](https://forum.infinityfree.com/t/how-to-fix-a-corrupted-wordpress-installation/49359): > > WordPress frequently releases updates, which you can install through WordPress’ admin interface. Usually, this works without a hitch. But with some (big) upgrades, the upgrade fails half way and leaves you with a broken website. Fortunately, you can still fix your website without any data loss, and this article tells you how to do that. Download a fresh copy of WordPress First of all, you will need to download a fresh copy of WordPress. You can download this from the official WordPress website… > [@anon17292561](#): > > Can you fix it? Not really. We only provide a hosting service. Managing the website running on the hosting is up to you. --- _[View the full topic](https://forum.infinityfree.com/t/fatal-error-help-i-cant-get-my-website-working/51782)._