# Error **URL:** \ **Category:** Hosting Support\ **Created:** [May 22, 2024, 5:17am UTC](https://forum.infinityfree.com/t/error/93917 "2024-05-22T05:17:22Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![Test1d](https://forum.infinityfree.com/letter_avatar/test1d/32/6_22734026db12803ebb3e059622ac3534.png) [@Test1d](https://forum.infinityfree.com/u/Test1d)\ **Post date:** [May 22, 2024, 5:17am UTC](https://forum.infinityfree.com/t/error/93917/1 "2024-05-22T05:17:22Z")
### eplus.rf.gd (I cleared out every folder because the ftp error kept occurring i) ### Error during FTP download, file not found: “/.htaccess”. (please share the FULL error message you see, if applicable) ### Other Information (other information and details relevant to your question) ---
**Author:** ![KangJL](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/kangjl/32/12130_2.png) [@KangJL](https://forum.infinityfree.com/u/KangJL)\ **Post date:** [May 22, 2024, 5:24am UTC](https://forum.infinityfree.com/t/error/93917/2 "2024-05-22T05:24:44Z")
> [@Test1d](#): > > ftp error kept occurring What error? Please provide ftp logs > [@How to get full logs from FileZilla](https://forum.infinityfree.com/t/how-to-get-full-logs-from-filezilla/49303/): > > When trying to debug issues with FTP connections, it’s very useful to know what an FTP client is doing under the hood. FileZilla is a very popular FTP client which can provide fairly detailed information about it’s connections. This article explains how to get this information. Enable debug logging To enable debug logging in FileZilla, you’ll need to do the following: Go to Edit → Settings… Scroll down to the Debug page. Ensure that “Show debug menu” is enabled (it is by default). Update the… ---
**Author:** ![Admin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/admin/32/36437_2.png) [@Admin](https://forum.infinityfree.com/u/Admin)\ **Post date:** [May 22, 2024, 7:54am UTC](https://forum.infinityfree.com/t/error/93917/3 "2024-05-22T07:54:11Z")
What FTP client are you using? That error seems like our online file manager. And the file manger sometimes has issues. Could you please try a desktop FTP client instead (like FileZilla)? ---
**Author:** ![Test1d](https://forum.infinityfree.com/letter_avatar/test1d/32/6_22734026db12803ebb3e059622ac3534.png) [@Test1d](https://forum.infinityfree.com/u/Test1d)\ **Post date:** [May 23, 2024, 9:47pm UTC](https://forum.infinityfree.com/t/error/93917/4 "2024-05-23T21:47:15Z")
it shows Error: GnuTLS error -110 in gnutls\_record\_recv: The TLS connection was non-properly terminated. Status: Server did not properly shut down TLS connection Error: Could not read from socket: ECONNABORTED - Connection aborted Error: Disconnected from server ---
**Author:** ![Test1d](https://forum.infinityfree.com/letter_avatar/test1d/32/6_22734026db12803ebb3e059622ac3534.png) [@Test1d](https://forum.infinityfree.com/u/Test1d)\ **Post date:** [May 23, 2024, 11:12pm UTC](https://forum.infinityfree.com/t/error/93917/5 "2024-05-23T23:12:57Z")
Annnnnnd, when I did changes like load files onto filezila it deleted it when l loaded back to filezilla ---
**Author:** ![Topher7lol](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/topher7lol/32/59404_2.png) [@Topher7lol](https://forum.infinityfree.com/u/Topher7lol)\ **Post date:** [May 24, 2024, 12:25am UTC](https://forum.infinityfree.com/t/error/93917/6 "2024-05-24T00:25:37Z")
> [@Test1d](#): > > , file not found: “/.htaccess”. were you trying to upload .htaccess then deleted it? or it could’ve been an error when it tried to find .htaccess. ---
**Author:** ![Meishin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/meishin/32/59902_2.png) [@Meishin](https://forum.infinityfree.com/u/Meishin)\ **Post date:** [May 24, 2024, 9:07am UTC](https://forum.infinityfree.com/t/error/93917/7 "2024-05-24T09:07:12Z")
> [@Test1d](#): > > The TLS connection was non-properly terminated. This is a good sign that everything is working as expected, rather than there’s an issue. Our servers (unfortunately) never shutdown TLS connections properly, so that message was solely because of the 20sec timeout. > [@Test1d](#): > > it deleted it See > [@Why are my files deleted after uploading them](https://forum.infinityfree.com/t/why-are-my-files-deleted-after-uploading-them/49310): > > Sometimes, when you upload a file, the upload is completed but the file is deleted immediately afterwards. This is usually caused by one of the following issues: The file is not in a htdocs folder All websites files must be uploaded to either the main htdocs folder, or to the domain specific htdocs folder (like example.com/htdocs). You cannot upload files to other directories on your account. If you try to create or upload files anywhere else, they will be deleted automatically. The file type… ---
**Author:** ![anon95807532](https://forum.infinityfree.com/letter_avatar/anon95807532/32/6_22734026db12803ebb3e059622ac3534.png) [@anon95807532](https://forum.infinityfree.com/u/anon95807532)\ **Post date:** [May 24, 2024, 9:47am UTC](https://forum.infinityfree.com/t/error/93917/8 "2024-05-24T09:47:50Z")
Hi Test1d Sounds like to me that your htaccess contains a lot of rules that goes \>10kb and gets deleted by filesize limitations on free hosting. Cheers! ---
**Author:** ![system](https://infinityfree-forum-uploads.s3.dualstack.eu-central-1.amazonaws.com/original/3X/b/0/b024fd3fa88bae093c9576e55c2c94e33f890206.svg) [@system](https://forum.infinityfree.com/u/system)\ **Post date:** [May 31, 2024, 9:48am UTC](https://forum.infinityfree.com/t/error/93917/9 "2024-05-31T09:48:02Z")
Closed on May 31, 2024, 9:48am UTC This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.