# Error with storage limit and deleting old files **URL:** \ **Category:** Hosting Support\ **Created:** [November 9, 2026, 12:19am UTC](https://forum.infinityfree.com/t/error-with-storage-limit-and-deleting-old-files/121861 "2026-11-09T00:19:22Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![med1211](https://forum.infinityfree.com/letter_avatar/med1211/32/6_449c533f586939b6e5f246632a46421f.png) [@med1211](https://forum.infinityfree.com/u/med1211)\ **Post date:** [November 9, 2026, 12:19am UTC](https://forum.infinityfree.com/t/error-with-storage-limit-and-deleting-old-files/121861/1 "2026-11-09T00:19:22Z")
### Website URL [https://medbank.great-site.net/](https://medbank.great-site.net/) ### Error Message no error message i tried to delete some files from my server using [filezilla](https://filezilla-project.org/download.php?type=client) and the online file manager so i can upload new files to the server but theyre just hidden not deleted or theyre still counting towards my 5 gigabyte limit so it says i am over the limit even tho i deleted them ### Other Information can someone please fix this i need to upload new files but i am over the limit ---
**Author:** ![system](https://infinityfree-forum-uploads.s3.dualstack.eu-central-1.amazonaws.com/original/3X/b/0/b024fd3fa88bae093c9576e55c2c94e33f890206.svg) [@system](https://forum.infinityfree.com/u/system)\ **Post date:** [November 9, 2026, 12:19am UTC](https://forum.infinityfree.com/t/error-with-storage-limit-and-deleting-old-files/121861/2 "2026-11-09T00:19:23Z")
Welcome to the InfinityFree community forum! Good to have you here. - Most people answering here are volunteers. They’re often the fastest source of help. Admin (the only staff member) checks in about once a day for issues on our end. - Volunteers can’t see your account or website. Share what you actually see, like error messages and what happens when you try something. That’s more useful than your theory of what’s wrong. - AI tools often get InfinityFree wrong. If a volunteer’s advice differs from what an AI told you, please try the volunteer’s suggestion first. - Solving an issue is a joint effort. Try the suggestions you get and report back what happened. ---
**Author:** ![Lemni](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/lemni/32/68303_2.png) [@Lemni](https://forum.infinityfree.com/u/Lemni)\ **Post date:** [November 9, 2026, 12:19am UTC](https://forum.infinityfree.com/t/error-with-storage-limit-and-deleting-old-files/121861/3 "2026-11-09T00:19:38Z")
_Beep boop, I’m a bot! I dug through the forum to get you started. I sometimes get things wrong though, so do with this what you will until a human has a look._ The control panel counters aren’t live. They only refresh once per day, so the disk space figure in the sidebar can still include files you’ve already deleted. The inode counter (the number of files and folders, limited to 60,000) can also lag behind by a few hours. The article below covers both limits and the “Disk Quota Exceeded” error: > [@FTP Error: Disk Quota Exceeded](https://forum.infinityfree.com/docs?topic=49302): > > If you have an account with many files or large files, you may hit the error Disk Quota Exceeded. This error is typically caused by either two issues: You have reached the disk space limit of your account (5GB). You have reached the inode limit of your account (60,000). You can see your disk space usage and inode usage in the sidebar in the control panel. Please note that the counters in the control panel are not live and are only refreshed once per day. What does the inode limit mean In Li… Two things would help me work out whether that’s what’s happening: - What do disk space usage and inode usage show in the sidebar right now, and roughly how long ago did you delete the files? - When you try to upload, what exact error does [FileZilla](https://filezilla-project.org/download.php?type=client) or the file manager show? There’s also an older topic where the counters got stuck after the poster deleted everything on the account. It might be the same thing, but it only applies if your `htdocs` folder is now completely empty. Is it? > [@Account statistics not updating (Disk space usage & Inode usage)](https://forum.infinityfree.com/t/account-statistics-not-updating-disk-space-usage-inode-usage/99947): > > Hi, I have an unusual problem with my account statistics: it shows Disk Space Usage = 2906 MB (of 5 GB) and Inode Usage = 60019 (of 59400). Yesterday I uploaded a backup of an old website. It contained a lot of small image files, so the maximum Inode Usage was exceeded. I then deleted the entire content and even removed the created domains. Despite this, nothing has changed in the account statistics so far (more than 24 hours later). I read in the support forum that account statistics can som… ---
**Author:** ![dan3008](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/dan3008/32/68577_2.png) [@dan3008](https://forum.infinityfree.com/u/dan3008)\ **Post date:** [November 9, 2026, 7:50am UTC](https://forum.infinityfree.com/t/error-with-storage-limit-and-deleting-old-files/121861/4 "2026-11-09T07:50:17Z")
The graphs that show usage are not live. You may need to wait a few hours to see the change