# Error with Configuration File

**URL:** https://forum.infinityfree.com/t/error-with-configuration-file/15423
**Category:** Hosting Support
**Created:** [May 3, 2019, 9:43am UTC](https://forum.infinityfree.com/t/error-with-configuration-file/15423 "2019-05-03T09:43:11Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![anon20242523](https://forum.infinityfree.com/letter_avatar/anon20242523/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon20242523](https://forum.infinityfree.com/u/anon20242523)
#### Post date: [May 3, 2019, 9:43am UTC](https://forum.infinityfree.com/t/error-with-configuration-file/15423/1 "2019-05-03T09:43:11Z")

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For some reason, why I use the softaculous software to build a website, I always get **Could not write the Configuration File** error and idk what to do.  
I tried make a new domain on your service and got same issues.

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### Author: ![Oxy](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/oxy/32/37989_2.png) [@Oxy](https://forum.infinityfree.com/u/Oxy)
#### Post date: [May 3, 2019, 9:04pm UTC](https://forum.infinityfree.com/t/error-with-configuration-file/15423/2 "2019-05-03T21:04:05Z")

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Hi and welcome to the forum 🙂

Do you always try to install the same application ?  
What is the name of that application?

It is possible that it is not supported and/or trying to write outside of the allowed folder for scripts (htdocs)

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### Author: ![system](https://infinityfree-forum-uploads.s3.dualstack.eu-central-1.amazonaws.com/original/3X/b/0/b024fd3fa88bae093c9576e55c2c94e33f890206.svg) [@system](https://forum.infinityfree.com/u/system)
#### Post date: [July 2, 2019, 9:04pm UTC](https://forum.infinityfree.com/t/error-with-configuration-file/15423/3 "2019-07-02T21:04:09Z")

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