I’m trying to take a backup with one FTP client: Cyberduck. I’m facing difficulty while connecting:- [Screen Shot 2021-08-09 at 10.13.20 AM] [Screen Shot 2021-08-09 at 10.13.30 AM] also, it shows a warning message (when trying to connect through FTP) something like this:- [Screen Shot 2021-08-09 at 10.20.56 AM] Can any anticipate What’s wrong I’m doing while connecting to my site?

Did you try these? [image] Help, I cannot connect to FTP File Management and FTP Being able to access your hosting account over FTP is very important to manage your website files. However, there are reason why you may have trouble connecting to the FTP service. This article explains a few things you can try to fix your FTP connection. Login to your control panel After your account has been created, or reactivated after a suspension, you may need to login to the hosting control panel once to enable FTP access to your account. You can login to the control panel by logging in…

The settings look OK, and I don’t know what this “Interoperability failure” means. Could you please try FileZilla instead and see if you can connect that way? That should help isolate whether this is an issue with connecting to FTP in general or a Cyberduck issue. And if it’s the former, it should have more useful error messages.

Sure I’ll try and get back to you in a shortwhile.

Error while connecting cyberduck to my website

Hosting Support

KangJL August 9, 2021, 5:33am 2

Did you try these?