# Error when attempting to alter my site's files in htdocs

**URL:** <https://forum.infinityfree.com/t/error-when-attempting-to-alter-my-sites-files-in-htdocs/60376>\
**Category:** Hosting Support\
**Created:** [April 12, 2022, 6:45pm UTC](https://forum.infinityfree.com/t/error-when-attempting-to-alter-my-sites-files-in-htdocs/60376 "2022-04-12T18:45:17Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![anon66233018](https://forum.infinityfree.com/letter_avatar/anon66233018/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon66233018](https://forum.infinityfree.com/u/anon66233018)\
**Post date:** [April 12, 2022, 6:45pm UTC](https://forum.infinityfree.com/t/error-when-attempting-to-alter-my-sites-files-in-htdocs/60376/1 "2022-04-12T18:45:17Z")

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# epiz\_31502712

(Website/account doesn’t matter, it shows up on all of my infinity free sites.)

Error Code: Error during FTP upload, permission denied at “/htdocs/index2.html”  
(please share the FULL error message you see)

I am new to InfinityFree, and all of the websites/accounts that I attempt to create refuse to let me upload or alter files from the file manager. Not sure why it claims to have permission issues as I am the site owner. Would anyone know how to fix this?

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**Author:** ![KangJL](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/kangjl/32/12130_2.png) [@KangJL](https://forum.infinityfree.com/u/KangJL)\
**Post date:** [April 12, 2022, 7:02pm UTC](https://forum.infinityfree.com/t/error-when-attempting-to-alter-my-sites-files-in-htdocs/60376/2 "2022-04-12T19:02:01Z")

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Check your directory permission level. If it is less than 600, it will be better to create a new hosting account

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**Author:** ![Admin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/admin/32/36437_2.png) [@Admin](https://forum.infinityfree.com/u/Admin)\
**Post date:** [April 13, 2022, 3:11pm UTC](https://forum.infinityfree.com/t/error-when-attempting-to-alter-my-sites-files-in-htdocs/60376/3 "2022-04-13T15:11:31Z")

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To start working on your new hosting account, please DELETE the index2.html file, and then upload your own web pages. Editing the index2.html file is not possible.

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**Author:** ![system](https://infinityfree-forum-uploads.s3.dualstack.eu-central-1.amazonaws.com/original/3X/b/0/b024fd3fa88bae093c9576e55c2c94e33f890206.svg) [@system](https://forum.infinityfree.com/u/system)\
**Post date:** [April 20, 2022, 3:11pm UTC](https://forum.infinityfree.com/t/error-when-attempting-to-alter-my-sites-files-in-htdocs/60376/4 "2022-04-20T15:11:47Z")

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