# \[Error\] Softaculous install error
**URL:** https://forum.infinityfree.com/t/error-softaculous-install-error/7259
**Category:** Hosting Support
**Created:** [August 19, 2017, 5:06am UTC](https://forum.infinityfree.com/t/error-softaculous-install-error/7259 "2017-08-19T05:06:56Z")
**Posts on this page:** 4
**Page:** 1
### Author:  [@bittiez](https://forum.infinityfree.com/u/bittiez)
#### Post date: [August 19, 2017, 5:06am UTC](https://forum.infinityfree.com/t/error-softaculous-install-error/7259/1 "2017-08-19T05:06:56Z")
Hey, I’m trying to have the auto-installer install Concrete5, but it’s giving me this error:
```auto
The following errors were found :
Could not make the query numbered : 191
MySQL Error No : 1071
MySQL Error : Specified key was too long; max key length is 1000 bytes
```
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### Author:  [@Admin](https://forum.infinityfree.com/u/Admin)
#### Post date: [August 19, 2017, 2:22pm UTC](https://forum.infinityfree.com/t/error-softaculous-install-error/7259/2 "2017-08-19T14:22:55Z")
It’s a known issue: [https://forum.infinityfree.com/discussion/comment/1943/](https://forum.infinityfree.com/discussion/comment/1943/)
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### Author:  [@bittiez](https://forum.infinityfree.com/u/bittiez)
#### Post date: [August 19, 2017, 3:22pm UTC](https://forum.infinityfree.com/t/error-softaculous-install-error/7259/3 "2017-08-19T15:22:39Z")
> @Admin said:
> It’s a known issue: [https://forum.infinityfree.com/discussion/comment/1943/](https://forum.infinityfree.com/discussion/comment/1943/)
My apologies for not searched well enough 😄, thanks for pointing that out, I will give it a try manually then 😄
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### Author:  [@system](https://forum.infinityfree.com/u/system)
#### Post date: [January 17, 2019, 7:28pm UTC](https://forum.infinityfree.com/t/error-softaculous-install-error/7259/4 "2019-01-17T19:28:38Z")