Error on site (This Account has been suspended.)

[esorluitel]

Website URL

himalayaexploration.com.np

Error Message

This Account has been suspended.
Contact your hosting provider for more information.

Other Information

While i was building website, for no reason suddenly this error cane at my website. please help.

[dan3008]

@esorluitel

himalayaexploration.com.np

looks to be working fine to me:

Might have been a temporary blip

[esorluitel]

i have cleared all cache files and even i have tried from other browsers but the error is still same.

[Frank419]

That’s a Softaculous issue, as long as you can access it it should be fine.

[esorluitel]

It suddenly crashed while i was editing the site. Now the option is to be silent and wait until the issue will be fixed by Softaculous. Right??

[esorluitel]

Also, the error message is asking to contact the hosting provider?

[Admin]

I checked your domain name, and it seems that the DNS is configured correctly. However, when I try to access your website, I see a suspension page.

But when I check it, that suspension page is not returned by our servers, but a server from another hosting provider. The error page itself is also a cPanel suspension page, and we don’t use cPanel.

Did you change the DNS settings of your domain name recently? If so, then this is just DNS caching, and the issue should resolve itself automatically within the next 72 hours.

And for clarity, the hosting provider it refers to in the “contact your hosting provider” is your old hosting provider. That suspension page is not from us, so we cannot help you with that.