# Error File Zilla

**URL:** <https://forum.infinityfree.com/t/error-file-zilla/101545>\
**Category:** Hosting Support\
**Created:** [November 12, 2024, 4:05am UTC](https://forum.infinityfree.com/t/error-file-zilla/101545 "2024-11-12T04:05:41Z")\
**Posts on this page:** 12\
**Page:** 1

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**Author:** ![N0V3L0S](https://forum.infinityfree.com/letter_avatar/n0v3l0s/32/6_449c533f586939b6e5f246632a46421f.png) [@N0V3L0S](https://forum.infinityfree.com/u/N0V3L0S)\
**Post date:** [November 12, 2024, 4:05am UTC](https://forum.infinityfree.com/t/error-file-zilla/101545/1 "2024-11-12T04:05:41Z")

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estoy intentando usar filezilla como llegue a hacerlo antes, pero hoy me esta dando muchos errores, no puedo conectarme al servidor, pero a otros si, osea esto pasa con infinity free, y me da este error, no se si alguien tenga mas informacion por favor

| Estado: | Directorio / listado correctamente |
| --- | --- |
| Respuesta: | 421 Timeout - try typing a little faster next time |
| Error: | Error GnuTLS -110 en gnutls\_record\_recv: The TLS connection was non-properly terminated. |
| Estado: | El servidor no cerró la conexión TLS adecuadamente |
| Error: | No se pudo leer desde el socket: ECONNABORTED - Conexión abortada |
| Error: | Desconectado del servidor |

I am trying to use filezilla as I did before, but today it is giving me many errors, I cannot connect to the server, but others can, I mean this happens with infinity free, and it gives me this error, I don’t know if anyone has more information please

Status: Directory “/” listed correctly  
Answer: 421 Timeout - try typing a little faster next time  
Error: GnuTLS error -110 in gnutls\_record\_recv: The TLS connection was non-properly terminated.  
Status: The server did not close the TLS connection properly  
Error: Could not read from socket: ECONNABORTED - Connection aborted  
Error: Disconnected from server

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**Author:** ![KangJL](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/kangjl/32/12130_2.png) [@KangJL](https://forum.infinityfree.com/u/KangJL)\
**Post date:** [November 12, 2024, 4:09am UTC](https://forum.infinityfree.com/t/error-file-zilla/101545/2 "2024-11-12T04:09:56Z")

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> [@N0V3L0S](#):
>
> Respuesta: 421 Timeout - try typing a little faster next time

This is expected. There is nothing wrong with the FTP server.  
Unless you are encountering other errors, this is the expected behaviour.

Just proceed with file transfer as per normal

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**Author:** ![N0V3L0S](https://forum.infinityfree.com/letter_avatar/n0v3l0s/32/6_449c533f586939b6e5f246632a46421f.png) [@N0V3L0S](https://forum.infinityfree.com/u/N0V3L0S)\
**Post date:** [November 12, 2024, 4:12am UTC](https://forum.infinityfree.com/t/error-file-zilla/101545/3 "2024-11-12T04:12:51Z")

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Well look, as I said with other servers it works for me, just by connecting to the server of my page here in infinity free that happens, and I already verified many things and the truth is I can’t find the fault, because of so many things that I already verified it seems to be external my file zilla connection

and because of that error it doesn’t allow me to make any transfer, I also tried to connect from other servers and I wasn’t allowed either, it still gives me an error

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**Author:** ![AlvinHowse102](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/alvinhowse102/32/50633_2.png) [@AlvinHowse102](https://forum.infinityfree.com/u/AlvinHowse102)\
**Post date:** [November 12, 2024, 7:58am UTC](https://forum.infinityfree.com/t/error-file-zilla/101545/4 "2024-11-12T07:58:06Z")

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try logging into the control panel if you haven’t already?

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**Author:** ![lovebug](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/lovebug/32/57624_2.png) [@lovebug](https://forum.infinityfree.com/u/lovebug)\
**Post date:** [November 12, 2024, 11:38am UTC](https://forum.infinityfree.com/t/error-file-zilla/101545/5 "2024-11-12T11:38:12Z")

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> [@AlvinHowse102](#):
>
> try logging into the control panel if you haven’t already?

👍

@N0V3L0S FTP is not activated on your account until you access your cPanel for the first time and click on the accept link

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**Author:** ![Admin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/admin/32/36437_2.png) [@Admin](https://forum.infinityfree.com/u/Admin)\
**Post date:** [November 12, 2024, 11:46am UTC](https://forum.infinityfree.com/t/error-file-zilla/101545/6 "2024-11-12T11:46:40Z")

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> [@N0V3L0S](#):
>
> Estado: Directorio / listado correctamente  
> Respuesta: 421 Timeout - try typing a little faster next time

This clearly shows that the FTP connection was setup successfully, and was then closed for inactivity. Our FTP server is quite aggressive in closing inactive connections, and will kill connections when they don’t do anything after only 20 seconds.

To transfer files, just open the FTP connection, navigate to the desired directory, and start the transfer. As long as you’re using the connection, it will stay open.

If you connect first and then go do something else, the connection will be closed. That’s normal. Just disconnect and reconnect to continue.

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**Author:** ![N0V3L0S](https://forum.infinityfree.com/letter_avatar/n0v3l0s/32/6_449c533f586939b6e5f246632a46421f.png) [@N0V3L0S](https://forum.infinityfree.com/u/N0V3L0S)\
**Post date:** [November 12, 2024, 4:55pm UTC](https://forum.infinityfree.com/t/error-file-zilla/101545/7 "2024-11-12T16:55:43Z")

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Well you see, I had already accessed the control panel, I had also already linked the server with File Zilla, there were no problems before, yesterday was when it wouldn’t let me connect at all, neither through File Zilla, nor through other applications, because of course, yes The directory was listed, but it didn’t allow me to upload or download anything from the directory, that was the problem, when I tried it it disconnected, but today I tried again and it stopped, I don’t know what happened because I just opened File Zilla and it connect, I didn’t make new moves or anything,

Still thanks

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**Author:** ![lovebug](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/lovebug/32/57624_2.png) [@lovebug](https://forum.infinityfree.com/u/lovebug)\
**Post date:** [November 12, 2024, 5:19pm UTC](https://forum.infinityfree.com/t/error-file-zilla/101545/8 "2024-11-12T17:19:22Z")

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Yes, I must have missed something when I read your post

I am sorry

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**Author:** ![Admin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/admin/32/36437_2.png) [@Admin](https://forum.infinityfree.com/u/Admin)\
**Post date:** [November 12, 2024, 5:52pm UTC](https://forum.infinityfree.com/t/error-file-zilla/101545/9 "2024-11-12T17:52:45Z")

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How much time was there between the directory listing and between you doing something? Because if it was more than 20 seconds, the inactivity timer would have kicked in and the server would have closed the connection. That usually looks like the FTP connection being “stuck”.

But again, that’s all normal and by design. Simply disconnect and reconnect to continue managing your files.

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**Author:** ![N0V3L0S](https://forum.infinityfree.com/letter_avatar/n0v3l0s/32/6_449c533f586939b6e5f246632a46421f.png) [@N0V3L0S](https://forum.infinityfree.com/u/N0V3L0S)\
**Post date:** [November 12, 2024, 6:08pm UTC](https://forum.infinityfree.com/t/error-file-zilla/101545/10 "2024-11-12T18:08:01Z")

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Well at the time I didn’t spend much time, also there were things I investigated, I increased that downtime to 60 seconds to check other things, it still failed me, but as I said it was already solved, I don’t know what happened, it just worked today Yesterday I couldn’t either through File Zilla or through other means, thanks anyway

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**Author:** ![Greenreader9](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/greenreader9/32/22847_2.png) [@Greenreader9](https://forum.infinityfree.com/u/Greenreader9)\
**Post date:** [November 12, 2024, 9:26pm UTC](https://forum.infinityfree.com/t/error-file-zilla/101545/11 "2024-11-12T21:26:59Z")

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You can’t increase the time. It’s set by the server.

And it does not matter anyways since all you have to do is start a transfer and it will work fine.

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**Author:** ![system](https://infinityfree-forum-uploads.s3.dualstack.eu-central-1.amazonaws.com/original/3X/b/0/b024fd3fa88bae093c9576e55c2c94e33f890206.svg) [@system](https://forum.infinityfree.com/u/system)\
**Post date:** [November 19, 2024, 9:27pm UTC](https://forum.infinityfree.com/t/error-file-zilla/101545/12 "2024-11-19T21:27:55Z")

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Closed on November 19, 2024, 9:27pm UTC

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